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Crypto

Blockchain.com crypto complaints

Consumers have filed 263 complaints about Blockchain.com's crypto, 53 in the last 12 months (-54%). Blockchain.com answered 96.2% on time and closed 0% with relief. See the whole Blockchain.com record.

Blockchain.com against other crypto exchanges & apps

#Company12 monthsChangeOn timeReliefAll time
1Block (Cash App)1,231+1%99.5%0%3,261
2PayPal842+103%100%38%2,545
3Coinbase761-37%98.7%38%6,569
4Robinhood362-52%94.2%0%1,436
5Kraken271+92%99.6%0%597
6Winklevoss Exchange250-8%100%0%1,091
7Foris DAX161-8%95%1%798
8Chime117+65%100%5%257
9Wells Fargo77-17%100%8%491
10JPMorgan Chase76-17%100%5%491
11Meta Payments70new100%6%79
12BAM Management US57+78%82.5%0%607
13Blockchain.com53-54%96.2%0%263

Every crypto platform ranked

Latest Blockchain.com crypto complaints

ReceivedAboutIssueStateAnswerOn time
Mar 9, 2025CryptoOther transaction problemCOExplainedYes
Mar 7, 2025CryptoOther transaction problem-ExplainedYes
Feb 27, 2025CryptoMoney was not available when promised-ExplainedYes
Feb 27, 2025CryptoMoney was not available when promisedCAExplainedYes
Feb 27, 2025CryptoOther service problem-ExplainedYes
Feb 24, 2025CryptoFraud or scamFLExplainedYes
Feb 22, 2025CryptoFraud or scamOHExplainedYes
Feb 20, 2025CryptoOther transaction problem-ExplainedYes
Feb 19, 2025CryptoWrong amount charged or receivedTXExplainedYes
Feb 10, 2025CryptoMoney was not available when promised-ExplainedYes
Feb 10, 2025CryptoOther transaction problem-ExplainedYes
Feb 7, 2025CryptoMoney was not available when promised-ExplainedYes
Feb 5, 2025CryptoOther service problem-ExplainedYes
Jan 31, 2025CryptoConfusing or missing disclosuresNYExplainedYes
Jan 28, 2025CryptoFraud or scamFLExplainedYes
Jan 27, 2025CryptoOther service problem-ExplainedYes
Jan 26, 2025CryptoFraud or scamIDExplainedYes
Jan 25, 2025CryptoMoney was not available when promisedNJExplainedYes
Jan 24, 2025CryptoOther transaction problemNYExplainedYes
Jan 22, 2025CryptoOther transaction problemSCExplainedYes
Jan 21, 2025CryptoFraud or scam-ExplainedYes
Jan 20, 2025CryptoOther transaction problemCAExplainedYes
Jan 20, 2025CryptoFraud or scam-ExplainedYes
Jan 13, 2025CryptoMoney was not available when promised-ExplainedYes
Jan 1, 2025CryptoMoney was not available when promisedCAExplainedYes
Dec 26, 2024CryptoOther transaction problemGAExplainedYes
Dec 25, 2024CryptoOther transaction problemCAExplainedYes
Dec 23, 2024CryptoMoney was not available when promised-ExplainedYes
Dec 21, 2024CryptoMoney was not available when promised-ExplainedYes
Dec 20, 2024CryptoFraud or scam-ExplainedYes

Your rights with crypto exchanges & apps

Crypto has far fewer protections than a bank account: it is not FDIC insured, and transfers usually cannot be reversed. Keep records of every transaction, report fraud to the platform and law enforcement at once, and check whether your state licenses the platform as a money transmitter.

Scam warning: Anyone who guarantees returns, asks you to move coins to a new wallet to "verify" or "unlock" them, or offers to recover lost crypto for a fee is running a scam.

General information, not legal advice; rules vary by state. Plain-English guides

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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