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Crypto

Blockchain.com crypto complaints

Consumers have filed 263 complaints about Blockchain.com's crypto, 53 in the last 12 months (-54%). Blockchain.com answered 96.2% on time and closed 0% with relief. See the whole Blockchain.com record.

Blockchain.com against other crypto exchanges & apps

#Company12 monthsChangeOn timeReliefAll time
1Block (Cash App)1,231+1%99.5%0%3,261
2PayPal842+103%100%38%2,545
3Coinbase761-37%98.7%38%6,569
4Robinhood362-52%94.2%0%1,436
5Kraken271+92%99.6%0%597
6Winklevoss Exchange250-8%100%0%1,091
7Foris DAX161-8%95%1%798
8Chime117+65%100%5%257
9Wells Fargo77-17%100%8%491
10JPMorgan Chase76-17%100%5%491
11Meta Payments70new100%6%79
12BAM Management US57+78%82.5%0%607
13Blockchain.com53-54%96.2%0%263

Every crypto platform ranked

Latest Blockchain.com crypto complaints

ReceivedAboutIssueStateAnswerOn time
Dec 19, 2024CryptoFraud or scam-ExplainedYes
Dec 18, 2024CryptoUnexpected or other feesCTExplainedYes
Dec 17, 2024CryptoMoney was not available when promisedMDExplainedYes
Dec 12, 2024CryptoOther transaction problem-ExplainedYes
Dec 10, 2024CryptoUnexpected or other feesCAExplainedYes
Dec 10, 2024CryptoFraud or scam-ExplainedYes
Dec 9, 2024CryptoMoney was not available when promised-ExplainedYes
Dec 6, 2024CryptoWrong amount charged or receivedCOExplainedYes
Dec 4, 2024CryptoFraud or scamAKExplainedYes
Dec 3, 2024CryptoOther transaction problemORExplainedYes
Dec 2, 2024CryptoMoney was not available when promisedOKExplainedYes
Nov 30, 2024CryptoOther transaction problem-ExplainedYes
Nov 30, 2024CryptoMoney was not available when promisedFLExplainedYes
Nov 27, 2024CryptoOther transaction problem-ExplainedYes
Nov 25, 2024CryptoFraud or scam-ExplainedYes
Nov 21, 2024CryptoMoney was not available when promised-ExplainedYes
Nov 21, 2024CryptoConfusing or missing disclosuresLAExplainedYes
Nov 14, 2024CryptoMoney was not available when promisedPAExplainedYes
Nov 13, 2024CryptoOther transaction problem-ExplainedYes
Nov 12, 2024CryptoOther transaction problem-ExplainedYes
Nov 12, 2024CryptoOther service problem-ExplainedYes
Nov 8, 2024CryptoOther transaction problem-ExplainedYes
Nov 5, 2024CryptoOther transaction problem-ExplainedYes
Oct 26, 2024CryptoFraud or scam-ExplainedYes
Oct 20, 2024CryptoMoney was not available when promised-ExplainedYes
Oct 10, 2024CryptoOther service problem-ExplainedYes
Oct 9, 2024CryptoMoney was not available when promised-ExplainedYes
Oct 5, 2024CryptoFraud or scam-ExplainedYes
Oct 4, 2024CryptoOther transaction problemCAExplainedYes
Oct 3, 2024CryptoMoney was not available when promised-ExplainedYes

Your rights with crypto exchanges & apps

Crypto has far fewer protections than a bank account: it is not FDIC insured, and transfers usually cannot be reversed. Keep records of every transaction, report fraud to the platform and law enforcement at once, and check whether your state licenses the platform as a money transmitter.

Scam warning: Anyone who guarantees returns, asks you to move coins to a new wallet to "verify" or "unlock" them, or offers to recover lost crypto for a fee is running a scam.

General information, not legal advice; rules vary by state. Plain-English guides

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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