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Bluestar Mortgage complaints

Consumers have filed 1 complaint about Bluestar Mortgage since 2026, 1 of them in the last 12 months. It answered 100% on time and closed 0% with relief for the customer. The most common problem is applying for a mortgage or refinancing an existing mortgage.

Rated once a company has 25+ complaints in 12 months. How it works

Complaints on record
1

Since April 2026

Last 12 months
1

new vs the year before

Answered on time
100%

Industry: 96%

Closed with relief
0%

Typical mortgage company: 5%

Last 30 days
0

Newest: Apr 30, 2026

Rank
#365 of 595

Most complained-about mortgage lenders & servicers

Bluestar Mortgage complaints by month

The busiest month was April 2026 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.

How Bluestar Mortgage answered all time

  • Closed with explanation1100%

"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means

Top Bluestar Mortgage problems

Inside "Applying for a mortgage or refinancing an existing mortgage"

  • Confusing or misleading advertising or marketing 1

Bluestar Mortgage compared with other mortgage lenders & servicers

#CompanyScore12 monthsChangeOn timeReliefGrade
1Midwest Loan ServicesMortgages5029+53%100%0%C
2Truhome SolutionsMortgages4328+155%96.4%4%D
3NEXA MortgageMortgages828+22%46.4%0%F
4HilltopMortgages5128+40%100%0%C
5Land Home Financial ServicesMortgages2127+8%92.6%0%F
6First United Bank and TrustMortgages6027-31%100%0%C
7A&D MortgageMortgages4525+79%96%4%D
8Bluestar MortgageMortgages-1new100%0%-

Compare side by side: Bluestar Mortgage vs Midwest Loan Services · Bluestar Mortgage vs Truhome Solutions · Bluestar Mortgage vs NEXA Mortgage · Bluestar Mortgage vs Hilltop

What people say about Bluestar Mortgage

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Latest Bluestar Mortgage complaints

Full log
ReceivedAboutIssueStateAnswerOn time
Apr 30, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketingILExplainedYes

Questions about Bluestar Mortgage

How many complaints does Bluestar Mortgage have?

Bluestar Mortgage has 1 complaint on record since April 2026, including 1 in the last 12 months and 0 in the last 30 days. That makes it number 3,042 of every company by complaints this year.

Does Bluestar Mortgage respond to complaints?

Yes. Bluestar Mortgage answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only.

What do people complain about most with Bluestar Mortgage?
Is Bluestar Mortgage legit?

Bluestar Mortgage is a real company with a public complaint record: consumers have complained about it 1 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Bluestar Mortgage legit? for the signals, red flags and how to protect yourself.

How do I file a complaint against Bluestar Mortgage?

Complain to Bluestar Mortgage in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.

Where do most Bluestar Mortgage complaints come from?

Most come from Illinois (1). Big states file more complaints, so the map shows complaints per 100,000 people.

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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