Auto loans & leases
BTS Motors auto loans & leases complaints
Consumers have filed 7 complaints about BTS Motors's auto loans & leases. See the whole BTS Motors record.
BTS Motors against other auto lenders
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | Santander Holdings USA | 2,463 | 100% | 36% |
| 2 | Ally Financial | 1,987 | 100% | 4% |
| 3 | Westlake Financial | 1,921 | 100% | 0% |
| 4 | Credit Acceptance | 1,277 | 99.7% | 4% |
| 5 | Capital One | 1,225 | 100% | 2% |
| 6 | Bridgecrest | 1,019 | 99.5% | 0% |
| 7 | Hyundai Capital America | 996 | 100% | 0% |
| 8 | Toyota Financial Services | 938 | 99.9% | 6% |
| 9 | Exeter Finance | 830 | 99.9% | 0% |
| 10 | Wells Fargo | 686 | 100% | 19% |
| 11 | American Honda Finance | 556 | 99.6% | 0% |
| 12 | American Credit Acceptance | 554 | 100% | 0% |
| 13 | BTS Motors | 0 | - | - |
Latest BTS Motors auto loans & leases complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Nov 11, 2023 | Auto loans & leases | Managing the loan or leaseProblem with additional products or services purchased with the loan | No timely reply |
| Jul 28, 2023 | Auto loans & leases | Managing the loan or leaseProblem with fees charged | No timely reply |
| Feb 21, 2023 | Auto loans & leases | Managing the loan or leaseProblem with fees charged | No timely reply |
| Feb 1, 2023 | Auto loans & leases | Managing the loan or leaseProblem with additional products or services purchased with the loan | No timely reply |
| Apr 14, 2021 | Auto loans & leases | Incorrect information on your reportAccount information incorrect | No timely reply |
| Apr 25, 2016 | Auto loans & leases | Problems when you are unable to pay | Explained |
| Feb 6, 2015 | Auto loans & leases | Managing the loan or lease | Explained |
Your rights with auto lenders
Repossession rules come from your contract and your state's law: in many states a lender can repossess without warning once you default, but it cannot breach the peace, and it must tell you how to get the car back and how it will be sold. You are usually entitled to a refund of unused add-ons such as GAP or service contracts when the loan ends early.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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