Credit reporting
Capital One credit reporting complaints
Consumers have filed 54,153 complaints about Capital One's credit reporting, 10,567 in the last 12 months (-3%). Capital One answered 100% on time and closed 15% with relief. See the whole Capital One record.
Capital One against other credit bureaus & report companies
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | TransUnion | 2,331,811 | 100% | 41% |
| 2 | Experian | 2,053,038 | 99.9% | 13% |
| 3 | Equifax | 2,003,445 | 99.9% | 40% |
| 4 | LexisNexis | 36,424 | 99.4% | 25% |
| 5 | CBC Companies | 22,776 | 100% | 53% |
| 6 | Capital One | 10,567 | 100% | 15% |
| 7 | FIS (Fidelity National Information Services) | 6,930 | 100% | 0% |
| 8 | Resurgent Capital Services | 5,816 | 99.9% | 21% |
| 9 | Early Warning Services (Zelle) | 4,540 | 100% | 0% |
| 10 | CL Holdings | 4,485 | 100% | 45% |
| 11 | Citibank | 4,468 | 100% | 48% |
| 12 | Bank of America | 4,455 | 99.4% | 13% |
Latest Capital One credit reporting complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Nov 2, 2026 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Nov 2, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Nov 2, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Nov 2, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Nov 2, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Nov 2, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Nov 2, 2026 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | In progress |
| Nov 2, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | In progress |
| Nov 2, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | In progress |
| Nov 2, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | In progress |
| Nov 2, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | Fixed |
| Nov 1, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | In progress |
| Nov 1, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | In progress |
| Nov 1, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | In progress |
| Nov 1, 2026 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | In progress |
| Nov 1, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | In progress |
| Nov 1, 2026 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | In progress |
| Nov 1, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | In progress |
| Nov 1, 2026 | Credit reporting | Incorrect information on your reportInformation is missing that should be on the report | Explained |
| Nov 1, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | In progress |
| Nov 1, 2026 | Credit reporting | Problem with a company's investigation into an existing problemInvestigation took more than 30 days | In progress |
| Nov 1, 2026 | Credit reporting | Unable to get your credit report or credit scoreOther problem getting your report or credit score | Explained |
| Nov 1, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | In progress |
| Nov 1, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Nov 1, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Nov 1, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | In progress |
| Nov 1, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | In progress |
| Nov 1, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | In progress |
| Nov 1, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | In progress |
| Oct 31, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
Your rights with credit bureaus & report companies
Under the Fair Credit Reporting Act you can dispute anything inaccurate or incomplete on your report, and the credit bureau generally has to investigate within 30 days (45 in some cases) and fix or delete what it cannot verify. You are entitled to free reports from each nationwide bureau at annualcreditreport.com, and you can place a fraud alert or a free security freeze.
Scam warning: Nobody can legally remove accurate negative information from your report - be wary of anyone promising to. The only official site for your free reports is annualcreditreport.com.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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