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Complaint log

Cash Link USA complaint log

The newest complaints about Cash Link USA, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Oct 28, 2026Payday & personal loansStruggling to pay your loanWIExplainedYes
Jul 28, 2026Payday & personal loansStruggling to pay your loanTXExplainedYes
Jul 23, 2026Payday & personal loansWas approved for a loan, but didn't receive the moneyTXExplainedYes
Jul 14, 2026Debt collectionTook or threatened to take negative or legal actionThreatened to sue you for very old debtTXExplainedYes
May 1, 2026Payday & personal loansCan't stop withdrawals from your bank accountMOExplainedYes
Jan 12, 2026Debt collectionTook or threatened to take negative or legal actionThreatened to sue you for very old debtTXExplainedYes
Oct 7, 2025Payday & personal loansWas approved for a loan, but didn't receive the moneyWIExplainedYes
Aug 30, 2025Debt collectionElectronic communicationsFrequent or repeated messagesTXExplainedNo
Jul 18, 2025Payday & personal loansCharged fees or interest you didn't expectTXExplainedYes
Jul 15, 2025Debt collectionTook or threatened to take negative or legal actionSued you without properly notifying you of lawsuitMOExplainedYes
May 22, 2025Debt collectionFalse statements or representationImpersonated attorney, law enforcement, or government officialTXExplainedYes
May 9, 2025Debt collectionAttempts to collect debt not owedDebt is not yoursMOExplainedYes
Feb 2, 2025Debt collectionTook or threatened to take negative or legal actionSued you without properly notifying you of lawsuitWIExplainedYes
Jan 10, 2025Payday & personal loansImproper use of your reportCredit inquiries on your report that you don't recognizeGAExplainedYes
Dec 30, 2024Payday & personal loansGetting the loanTXExplainedYes
Sep 26, 2024Debt collectionWritten notification about debtDidn't receive notice of right to disputeWIExplainedYes
Sep 16, 2024Debt collectionWritten notification about debtDidn't receive notice of right to disputeKSExplainedYes
Aug 28, 2024Payday & personal loansReceived a loan you didn't apply forTXExplainedYes
Aug 1, 2024Payday & personal loansImproper use of your reportCredit inquiries on your report that you don't recognizeKSExplainedYes
Jan 6, 2024Payday & personal loansLoan payment wasn't credited to your accountGAExplainedYes
Jan 4, 2024Debt collectionFalse statements or representationIndicated you were committing crime by not paying debtTXExplainedYes
Nov 21, 2023Debt collectionCommunication tacticsYou told them to stop contacting you, but they keep tryingTXExplainedYes
Nov 6, 2023Debt collectionTook or threatened to take negative or legal actionThreatened to arrest you or take you to jail if you do not payTXExplainedYes
Jun 6, 2023Debt collectionAttempts to collect debt not owedDebt is not yoursWIExplainedYes
Mar 17, 2023Debt collectionAttempts to collect debt not owedDebt was result of identity theftTXExplainedYes
Sep 21, 2022Payday & personal loansProblem when making paymentsMOExplainedYes
Jun 6, 2022Payday & personal loansStruggling to pay your loanTXExplainedYes
Apr 29, 2022Debt collectionAttempts to collect debt not owedDebt was result of identity theftTXExplainedYes
Feb 10, 2022Debt collectionThreatened to contact someone or share information improperlyContacted your employerTXExplainedYes
Jan 25, 2022Payday & personal loansStruggling to pay your loanTXExplainedYes
Jan 10, 2022Debt collectionFalse statements or representationImpersonated attorney, law enforcement, or government officialTXExplainedYes
Dec 28, 2021Debt collectionWritten notification about debtDidn't receive notice of right to disputeTXExplainedYes
May 11, 2021Payday & personal loansProblem with the payoff process at the end of the loanWIExplainedYes
Apr 8, 2021Debt collectionWritten notification about debtDidn't receive notice of right to disputeKSExplainedYes
Nov 16, 2020Debt collectionWritten notification about debtDidn't receive enough information to verify debtMOExplainedYes
Oct 2, 2020Payday & personal loansProblem with the payoff process at the end of the loanWIExplainedYes
May 22, 2019Payday & personal loansProblem with the payoff process at the end of the loanWIExplainedYes
Sep 16, 2017Payday & personal loansCharged fees or interest you didn't expectMOMoney backYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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