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Cash Link USA complaints

Consumers have filed 38 complaints about Cash Link USA since 2017, 6 of them in the last 12 months. It answered 100% on time and closed 0% with relief for the customer. The most common problem is took or threatened to take negative or legal action.

Rated once a company has 25+ complaints in 12 months. How it works

Complaints on record
38

Since September 2017

Last 12 months
6

new vs the year before

Answered on time
100%

Industry: 94.7%

Closed with relief
0%

Typical lender: 6%

Last 30 days
1

Newest: Oct 28, 2026

Rank
#112 of 272

Most complained-about personal & payday lenders

Cash Link USA complaints by month

The busiest month was July 2026 (3 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.

How Cash Link USA answered all time

  • Closed with monetary relief12.6%
  • Closed with explanation3797.4%

"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means

What Cash Link USA complaints are about

  • Payday & personal loans1847%
  • Debt collection2053%

Top Cash Link USA problems

Inside "Took or threatened to take negative or legal action"

  • Threatened to sue you for very old debt 2
  • Sued you without properly notifying you of lawsuit 2
  • Threatened to arrest you or take you to jail if you do not pay 1

Where Cash Link USA complaints come from

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Complaints per 100,000 peopleFewerMore

Most complaints: Texas (19), Wisconsin (8), Missouri (6), Kansas (3), Georgia (2).

Cash Link USA compared with other personal & payday lenders

#CompanyScore12 monthsChangeOn timeReliefGrade
1SoLo FundsPayday & personal loans2729-33%62.1%3%F
2AAA Auto Title LoansPayday & personal loans7729-6%96.6%10%B
3PowerpayPayday & personal loans5526new100%0%C
4AmeriCashPayday & personal loans10260%30.8%0%F
5DLC, LLCPayday & personal loans6326+53%100%4%C
6Boost Your ScorePayday & personal loans4525+108%100%0%D
7Special FinancingPayday & personal loans6025-24%100%0%C
8Cash Link USAPayday & personal loans-6new100%0%-

Compare side by side: Cash Link USA vs SoLo Funds · Cash Link USA vs AAA Auto Title Loans · Cash Link USA vs Powerpay · Cash Link USA vs AmeriCash

What people say about Cash Link USA

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Latest Cash Link USA complaints

Full log
ReceivedAboutIssueStateAnswerOn time
Oct 28, 2026Payday & personal loansStruggling to pay your loanWIExplainedYes
Jul 28, 2026Payday & personal loansStruggling to pay your loanTXExplainedYes
Jul 23, 2026Payday & personal loansWas approved for a loan, but didn't receive the moneyTXExplainedYes
Jul 14, 2026Debt collectionTook or threatened to take negative or legal actionThreatened to sue you for very old debtTXExplainedYes
May 1, 2026Payday & personal loansCan't stop withdrawals from your bank accountMOExplainedYes
Jan 12, 2026Debt collectionTook or threatened to take negative or legal actionThreatened to sue you for very old debtTXExplainedYes
Oct 7, 2025Payday & personal loansWas approved for a loan, but didn't receive the moneyWIExplainedYes
Aug 30, 2025Debt collectionElectronic communicationsFrequent or repeated messagesTXExplainedNo
Jul 18, 2025Payday & personal loansCharged fees or interest you didn't expectTXExplainedYes
Jul 15, 2025Debt collectionTook or threatened to take negative or legal actionSued you without properly notifying you of lawsuitMOExplainedYes
May 22, 2025Debt collectionFalse statements or representationImpersonated attorney, law enforcement, or government officialTXExplainedYes
May 9, 2025Debt collectionAttempts to collect debt not owedDebt is not yoursMOExplainedYes

Questions about Cash Link USA

How many complaints does Cash Link USA have?

Cash Link USA has 38 complaints on record since September 2017, including 6 in the last 12 months and 1 in the last 30 days. That makes it number 1,757 of every company by complaints this year.

Does Cash Link USA respond to complaints?

Yes. Cash Link USA answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only.

What do people complain about most with Cash Link USA?
Is Cash Link USA legit?

Cash Link USA is a real company with a public complaint record: consumers have complained about it 38 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Cash Link USA legit? for the signals, red flags and how to protect yourself.

How do I file a complaint against Cash Link USA?

Complain to Cash Link USA in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.

Where do most Cash Link USA complaints come from?

Most come from Texas (19), Wisconsin (8), Missouri (6). Big states file more complaints, so the map shows complaints per 100,000 people.

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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