Mortgages
Central Bancompany mortgages complaints
Consumers have filed 11 complaints about Central Bancompany's mortgages, 1 in the last 12 months. Central Bancompany answered 100% on time and closed 100% with relief. See the whole Central Bancompany record.
Central Bancompany against other mortgage lenders & servicers
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | Shellpoint Mortgage Servicing | 3,741 | 81.4% | 0% |
| 2 | Rocket Mortgage | 3,572 | 99.9% | 0% |
| 3 | Freedom Mortgage | 1,701 | 99.4% | 0% |
| 4 | Ocwen Financial | 1,514 | 100% | 1% |
| 5 | Wells Fargo | 1,187 | 100% | 9% |
| 6 | PennyMac | 1,157 | 99.9% | 13% |
| 7 | Select Portfolio Servicing | 1,130 | 99.9% | 0% |
| 8 | Carrington Mortgage Services | 1,081 | 99.7% | 0% |
| 9 | Selene | 967 | 100% | 0% |
| 10 | LoanCare | 862 | 100% | 0% |
| 11 | Mr. Cooper | 757 | 100% | 0% |
| 12 | JPMorgan Chase | 734 | 100% | 2% |
| 13 | Central Bancompany | 1 | 100% | 100% |
Latest Central Bancompany mortgages complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Jan 21, 2026 | Mortgages | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Money back |
| Oct 25, 2025 | Mortgages | Applying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application process | Explained |
| Sep 26, 2025 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Money back |
| Jan 22, 2025 | Mortgages | Trouble during payment processPrivate mortgage insurance (PMI) | Money back |
| Nov 9, 2024 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
| Aug 13, 2024 | Mortgages | Applying for a mortgage or refinancing an existing mortgageNegative impact of inaccurate appraisal | Explained |
| May 16, 2024 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Explained |
| Apr 9, 2024 | Mortgages | Trouble during payment processPrivate mortgage insurance (PMI) | Explained |
| Mar 18, 2023 | Mortgages | Trouble during payment process | Money back |
| Dec 7, 2022 | Mortgages | Trouble during payment process | Money back |
| Apr 11, 2022 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Explained |
Your rights with mortgage lenders & servicers
Your mortgage servicer must correct errors you report in a written notice of error and answer written requests for information, usually within 30 business days. It must apply payments on the day they arrive, and it generally cannot start foreclosure until you are more than 120 days behind or while a complete loss-mitigation application is pending.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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