Debt collector · complaint record
Central Mercantile Collection Services complaints
Filed under CMCS, Inc. DBA Central Mercantile Collection Services
Consumers have filed 5 complaints about Central Mercantile Collection Services since 2019, 1 of them in the last 12 months. It answered 100% on time and closed 0% with relief for the customer. The most common problem is attempts to collect debt not owed.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 5
- Last 12 months
- 1
- Answered on time
- 100%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- #1,510 of 1,963
Since October 2019
new vs the year before
Industry: 96.5%
Typical debt collector: 24%
Newest: Mar 21, 2026
Most complained-about debt collectors
Central Mercantile Collection Services complaints by month
The busiest month was October 2019 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Central Mercantile Collection Services answered all time
- Closed with explanation5100%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
Top Central Mercantile Collection Services problems
Inside "Attempts to collect debt not owed"
- Debt is not yours 2
Where Central Mercantile Collection Services complaints come from
Most complaints: Michigan (2), Virginia (1), Georgia (1), Massachusetts (1).
Central Mercantile Collection Services compared with other debt collectors
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Green SquareDebt collection | 10 | 25 | F |
| 2 | EMoneyUSADebt collection | 53 | 25 | C |
| 3 | Mullooly Jeffrey Rooney & FlynnDebt collection | 56 | 25 | C |
| 4 | Credit World ServicesDebt collection | 47 | 25 | D |
| 5 | Keynote ConsultingDebt collection | 10 | 25 | F |
| 6 | Augusta Collection AgencyDebt collection | 10 | 25 | F |
| 7 | Advance Bureau of CollectionsDebt collection | 19 | 25 | F |
| 8 | Central Mercantile Collection ServicesDebt collection | - | 1 | - |
Compare side by side: Central Mercantile Collection Services vs Green Square · Central Mercantile Collection Services vs EMoneyUSA · Central Mercantile Collection Services vs Mullooly Jeffrey Rooney & Flynn · Central Mercantile Collection Services vs Credit World Services
What people say about Central Mercantile Collection Services
All experiencesNo experiences with Central Mercantile Collection Services yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Central Mercantile Collection Services complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Mar 21, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Apr 26, 2025 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Oct 22, 2024 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Nov 19, 2019 | Debt collection | Communication tacticsYou told them to stop contacting you, but they keep trying | Explained |
| Oct 23, 2019 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
Questions about Central Mercantile Collection Services
How many complaints does Central Mercantile Collection Services have?
Central Mercantile Collection Services has 5 complaints on record since October 2019, including 1 in the last 12 months and 0 in the last 30 days. That makes it number 3,042 of every company by complaints this year.
Does Central Mercantile Collection Services respond to complaints?
Yes. Central Mercantile Collection Services answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only.
What do people complain about most with Central Mercantile Collection Services?
The most common problems are attempts to collect debt not owed (2), took or threatened to take negative or legal action (1), communication tactics (1).
Is Central Mercantile Collection Services legit?
Central Mercantile Collection Services is a real company with a public complaint record: consumers have complained about it 5 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Central Mercantile Collection Services legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Central Mercantile Collection Services?
Complain to Central Mercantile Collection Services in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Central Mercantile Collection Services complaints come from?
Most come from Michigan (2), Virginia (1), Georgia (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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