Mortgage company · complaint record
Chesmar Homes complaints
Consumers have filed 8 complaints about Chesmar Homes since 2020, 4 of them in the last 12 months. It answered 75% on time and closed 100% with relief for the customer. The most common problem is closing on a mortgage.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 8
- Last 12 months
- 4
- Answered on time
- 75%
- Closed with relief
- 100%
- Last 30 days
- 0
- Rank
- #216 of 595
Since January 2020
new vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: Jul 20, 2026
Most complained-about mortgage lenders & servicers
Chesmar Homes complaints by month
The busiest month was April 2026 (2 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Chesmar Homes answered all time
- Closed with non-monetary relief337.5%
- Closed with explanation450%
- Untimely response112.5%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
Top Chesmar Homes problems
Inside "Closing on a mortgage"
- Trying to communicate with the company to fix an issue with the loan closing 2
- Closing disclosure or other related disclosures 1
Chesmar Homes compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Truhome SolutionsMortgages | 43 | 28 | D |
| 3 | NEXA MortgageMortgages | 8 | 28 | F |
| 4 | HilltopMortgages | 51 | 28 | C |
| 5 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 6 | First United Bank and TrustMortgages | 60 | 27 | C |
| 7 | A&D MortgageMortgages | 45 | 25 | D |
| 8 | Chesmar HomesMortgages | - | 4 | - |
Compare side by side: Chesmar Homes vs Midwest Loan Services · Chesmar Homes vs Truhome Solutions · Chesmar Homes vs NEXA Mortgage · Chesmar Homes vs Hilltop
What people say about Chesmar Homes
All experiencesNo experiences with Chesmar Homes yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Chesmar Homes complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Jul 20, 2026 | Mortgages | Closing on a mortgageTrying to communicate with the company to fix an issue with the loan closing | No timely reply |
| May 26, 2026 | Mortgages | Closing on a mortgageClosing disclosure or other related disclosures | Fixed |
| Apr 23, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageChanges in loan terms during the application process | Fixed |
| Apr 8, 2026 | Mortgages | Closing on a mortgageTrying to communicate with the company to fix an issue with the loan closing | Fixed |
| Dec 27, 2023 | Mortgages | Applying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketing | Explained |
| Aug 2, 2023 | Mortgages | Struggling to pay mortgage | Explained |
| Dec 15, 2022 | Mortgages | Closing on a mortgage | Explained |
| Jan 1, 2020 | Mortgages | Closing on a mortgage | Explained |
Questions about Chesmar Homes
How many complaints does Chesmar Homes have?
Chesmar Homes has 8 complaints on record since January 2020, including 4 in the last 12 months and 0 in the last 30 days. That makes it number 2,028 of every company by complaints this year.
Does Chesmar Homes respond to complaints?
Yes. Chesmar Homes answered 75% of its complaints on time (within 15 days) and closed 100% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only.
What do people complain about most with Chesmar Homes?
The most common problems are closing on a mortgage (5), applying for a mortgage or refinancing an existing mortgage (2), struggling to pay mortgage (1).
Is Chesmar Homes legit?
Chesmar Homes is a real company with a public complaint record: consumers have complained about it 8 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Chesmar Homes legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Chesmar Homes?
Complain to Chesmar Homes in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Chesmar Homes complaints come from?
Most come from Texas (7), Pennsylvania (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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