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Chime credit cards complaints

Consumers have filed 2,905 complaints about Chime's credit cards, 1,163 in the last 12 months (+88%). Chime answered 100% on time and closed 8% with relief. See the whole Chime record.

Chime against other credit card companies

#Company12 monthsChangeOn timeReliefAll time
1Capital One14,231+52%99.9%22%71,421
2Citibank12,511+54%99.9%42%69,867
3Synchrony9,417+55%95.9%20%46,487
4JPMorgan Chase7,363+30%100%21%48,168
5Bank of America6,335+62%99.3%39%37,295
6American Express5,838+29%98.7%23%33,782
7Wells Fargo3,702+44%99.9%27%19,609
8Bread Financial (Comenity)3,690+29%100%47%21,535
9Goldman Sachs Bank (Apple Card, Marcus)3,156+36%100%27%10,467
10Barclays US2,871+36%100%7%18,152
11U.S. Bank2,011+50%100%33%11,339
12TransUnion1,897-74%100%57%19,687
13Chime1,163+88%100%8%2,905

Every card issuer ranked

Latest Chime credit cards complaints

ReceivedAboutIssueStateAnswerOn time
Oct 28, 2026Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementILIn progressYes
Oct 28, 2026Credit cardsClosing your accountCan't close your accountNMIn progressYes
Oct 28, 2026Credit cardsGetting a credit cardCard opened without my consent or knowledgePAIn progressYes
Oct 27, 2026Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementNJExplainedYes
Oct 27, 2026Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementTXExplainedYes
Oct 27, 2026Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementCAIn progressYes
Oct 27, 2026Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementMNIn progressYes
Oct 27, 2026Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementNYIn progressYes
Oct 27, 2026Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementINIn progressYes
Oct 27, 2026Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementWAIn progressYes
Oct 27, 2026Credit cardsAdvertising and marketing, including promotional offersConfusing or misleading advertising about the credit cardNCIn progressYes
Oct 26, 2026Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementNJIn progressYes
Oct 26, 2026Credit cardsProblem with a purchase shown on your statementCard was charged for something you did not purchase with the cardGAIn progressYes
Oct 26, 2026Credit cardsProblem with a purchase shown on your statementCard was charged for something you did not purchase with the cardTXIn progressYes
Oct 26, 2026Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementNJIn progressYes
Oct 26, 2026Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementTXIn progressYes
Oct 25, 2026Credit cardsOther features, terms, or problemsOther problemMOIn progressYes
Oct 25, 2026Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementFLExplainedYes
Oct 24, 2026Credit cardsProblem with a purchase shown on your statementCard was charged for something you did not purchase with the cardINIn progressYes
Oct 24, 2026Credit cardsProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportTXIn progressYes
Oct 24, 2026Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementVAExplainedYes
Oct 23, 2026Credit cardsGetting a credit cardCard opened without my consent or knowledgeOKIn progressYes
Oct 23, 2026Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementNYIn progressYes
Oct 23, 2026Credit cardsClosing your accountCompany closed your accountINIn progressYes
Oct 22, 2026Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementFLExplainedYes
Oct 22, 2026Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementCAExplainedYes
Oct 22, 2026Credit cardsClosing your accountCan't close your accountCOIn progressYes
Oct 22, 2026Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementORIn progressYes
Oct 22, 2026Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementCAIn progressYes
Oct 22, 2026Credit cardsOther features, terms, or problemsOther problemRIIn progressYes

Your rights with credit card companies

Under the Fair Credit Billing Act you have 60 days from the statement date to dispute a billing error in writing, and the issuer must investigate. Your liability for unauthorized charges is capped at $50 by law (and usually zero in practice). Issuers must give 45 days' notice before raising your interest rate or most fees.

Scam warning: Your card company will never ask you to read out a full card number, PIN or one-time code on a call it made. Hang up and call the number on the back of the card.

General information, not legal advice; rules vary by state. Plain-English guides

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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