Mortgages
Cibc Bancorp USA mortgages complaints
Consumers have filed 10 complaints about Cibc Bancorp USA's mortgages, 1 in the last 12 months. Cibc Bancorp USA answered 100% on time and closed 0% with relief. See the whole Cibc Bancorp USA record.
Cibc Bancorp USA against other mortgage lenders & servicers
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | Shellpoint Mortgage Servicing | 3,741 | 81.4% | 0% |
| 2 | Rocket Mortgage | 3,572 | 99.9% | 0% |
| 3 | Freedom Mortgage | 1,701 | 99.4% | 0% |
| 4 | Ocwen Financial | 1,514 | 100% | 1% |
| 5 | Wells Fargo | 1,187 | 100% | 9% |
| 6 | PennyMac | 1,157 | 99.9% | 13% |
| 7 | Select Portfolio Servicing | 1,130 | 99.9% | 0% |
| 8 | Carrington Mortgage Services | 1,081 | 99.7% | 0% |
| 9 | Selene | 967 | 100% | 0% |
| 10 | LoanCare | 862 | 100% | 0% |
| 11 | Mr. Cooper | 757 | 100% | 0% |
| 12 | JPMorgan Chase | 734 | 100% | 2% |
| 13 | Cibc Bancorp USA | 1 | 100% | 0% |
Latest Cibc Bancorp USA mortgages complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Dec 3, 2025 | Mortgages | Applying for a mortgage or refinancing an existing mortgageChanges in loan terms during the application process | Explained |
| Sep 18, 2023 | Mortgages | Applying for a mortgage or refinancing an existing mortgageFees or costs during the application process | Explained |
| Mar 24, 2022 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Explained |
| Mar 1, 2021 | Mortgages | Closing on a mortgage | Explained |
| Oct 20, 2020 | Mortgages | Closing on a mortgage | Explained |
| Feb 27, 2019 | Mortgages | Trouble during payment process | Explained |
| Oct 8, 2018 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Money back |
| May 23, 2018 | Mortgages | Closing on a mortgage | Money back |
| May 19, 2018 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Explained |
| Nov 19, 2017 | Mortgages | Struggling to pay mortgage | Explained |
Your rights with mortgage lenders & servicers
Your mortgage servicer must correct errors you report in a written notice of error and answer written requests for information, usually within 30 business days. It must apply payments on the day they arrive, and it generally cannot start foreclosure until you are more than 120 days behind or while a complete loss-mitigation application is pending.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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