Bank · complaint record
Cibc Bancorp USA complaints
Filed under CIBC BANCORP USA INC.
Consumers have filed 95 complaints about Cibc Bancorp USA since 2017, 10 of them in the last 12 months (-9% on the year before). It answered 100% on time and closed 0% with relief for the customer. The most common problem is managing an account.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 95
- Last 12 months
- 10
- Answered on time
- 100%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- #124 of 188
Since September 2017
-9% vs the year before
Industry: 99.3%
Typical bank: 19%
Newest: Aug 1, 2026
Most complained-about banks & credit unions
Cibc Bancorp USA complaints by month
The busiest month was June 2024 (5 complaints). Complaints in the last 12 months are about level, 0% on the year before. Complaints rise with a company's size and with news, so compare trends rather than totals.
How Cibc Bancorp USA answered all time
- Closed with monetary relief88.4%
- Closed with explanation8791.6%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What Cibc Bancorp USA complaints are about
Top Cibc Bancorp USA problems
Inside "Managing an account"
- Deposits and withdrawals 15
- Problem accessing account 6
- Banking errors 6
- Problem using a debit or ATM card 2
- Deposits or withdrawals 1
- Funds not handled or disbursed as instructed 1
Where Cibc Bancorp USA complaints come from
Most complaints: Illinois (22), California (11), Texas (5), Michigan (5), Georgia (4).
Cibc Bancorp USA compared with other banks & credit unions
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | BancfirstBank accounts | 49 | 28 | D |
| 2 | BannerBank accounts | 51 | 28 | C |
| 3 | Customers BancorpBank accounts | 57 | 28 | C |
| 4 | RBC BankBank accounts | 59 | 26 | C |
| 5 | TruebillBank accounts | 95 | 26 | A |
| 6 | City National BankBank accounts | 91 | 25 | A |
| 7 | FirstbankBank accounts | 69 | 25 | B |
| 8 | Cibc Bancorp USABank accounts | - | 10 | - |
Compare side by side: Cibc Bancorp USA vs Bancfirst · Cibc Bancorp USA vs Banner · Cibc Bancorp USA vs Customers Bancorp · Cibc Bancorp USA vs RBC Bank
What people say about Cibc Bancorp USA
All experiencesNo experiences with Cibc Bancorp USA yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Cibc Bancorp USA complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Aug 1, 2026 | Bank accounts | Managing an accountDeposits and withdrawals | Explained |
| Jun 25, 2026 | Bank accounts | Managing an accountDeposits and withdrawals | Explained |
| Jun 24, 2026 | Bank accounts | Managing an accountBanking errors | Explained |
| May 18, 2026 | Bank accounts | Managing an accountDeposits and withdrawals | Explained |
| Apr 27, 2026 | Bank accounts | Managing an accountProblem accessing account | Explained |
| Mar 4, 2026 | Bank accounts | Managing an accountDeposits or withdrawals | Explained |
| Jan 29, 2026 | Bank accounts | Closing an accountCan't close your account | Explained |
| Dec 30, 2025 | Bank accounts | Closing an accountCan't close your account | Explained |
| Dec 3, 2025 | Mortgages | Applying for a mortgage or refinancing an existing mortgageChanges in loan terms during the application process | Explained |
| Nov 22, 2025 | Bank accounts | Managing an accountDeposits and withdrawals | Explained |
| Oct 21, 2025 | Bank accounts | Closing an accountFunds not received from closed account | Money back |
| Sep 4, 2025 | Bank accounts | Opening an accountUnable to open an account | Explained |
Questions about Cibc Bancorp USA
How many complaints does Cibc Bancorp USA have?
Cibc Bancorp USA has 95 complaints on record since September 2017, including 10 in the last 12 months and 0 in the last 30 days. That makes it number 1,447 of every company by complaints this year.
Does Cibc Bancorp USA respond to complaints?
Yes. Cibc Bancorp USA answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only.
What do people complain about most with Cibc Bancorp USA?
The most common problems are managing an account (31), closing an account (11), applying for a mortgage or refinancing an existing mortgage (5).
Is Cibc Bancorp USA legit?
Cibc Bancorp USA is a real company with a public complaint record: consumers have complained about it 95 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Cibc Bancorp USA legit? for the signals, red flags and how to protect yourself.
Are complaints about Cibc Bancorp USA going up or down?
Roughly level. There were 10 complaints in the last 12 months against 11 in the 12 before (-9%). See every month.
How do I file a complaint against Cibc Bancorp USA?
Complain to Cibc Bancorp USA in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Cibc Bancorp USA complaints come from?
Most come from Illinois (22), California (11), Texas (5). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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