Mortgages
Civic Financial Services mortgages complaints
Consumers have filed 9 complaints about Civic Financial Services's mortgages. See the whole Civic Financial Services record.
Civic Financial Services against other mortgage lenders & servicers
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | Shellpoint Mortgage Servicing | 3,741 | 81.4% | 0% |
| 2 | Rocket Mortgage | 3,572 | 99.9% | 0% |
| 3 | Freedom Mortgage | 1,701 | 99.4% | 0% |
| 4 | Ocwen Financial | 1,514 | 100% | 1% |
| 5 | Wells Fargo | 1,187 | 100% | 9% |
| 6 | PennyMac | 1,157 | 99.9% | 13% |
| 7 | Select Portfolio Servicing | 1,130 | 99.9% | 0% |
| 8 | Carrington Mortgage Services | 1,081 | 99.7% | 0% |
| 9 | Selene | 967 | 100% | 0% |
| 10 | LoanCare | 862 | 100% | 0% |
| 11 | Mr. Cooper | 757 | 100% | 0% |
| 12 | JPMorgan Chase | 734 | 100% | 2% |
| 13 | Civic Financial Services | 0 | - | - |
Latest Civic Financial Services mortgages complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Feb 6, 2019 | Mortgages | Trouble during payment process | No timely reply |
| Feb 5, 2019 | Mortgages | Trouble during payment process | No timely reply |
| Oct 22, 2018 | Mortgages | Trouble during payment process | No timely reply |
| Oct 8, 2017 | Mortgages | Trouble during payment process | No timely reply |
| Jun 28, 2017 | Mortgages | Closing on a mortgage | No timely reply |
| Dec 26, 2016 | Mortgages | Loan servicing, payments, escrow account | No timely reply |
| Oct 4, 2016 | Mortgages | Application, originator, mortgage broker | No timely reply |
| Sep 8, 2016 | Mortgages | Application, originator, mortgage broker | No timely reply |
| Jun 27, 2014 | Mortgages | Application, originator, mortgage broker | Explained |
Your rights with mortgage lenders & servicers
Your mortgage servicer must correct errors you report in a written notice of error and answer written requests for information, usually within 30 business days. It must apply payments on the day they arrive, and it generally cannot start foreclosure until you are more than 120 days behind or while a complete loss-mitigation application is pending.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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