Mortgages
Clayton mortgages complaints
Consumers have filed 4 complaints about Clayton's mortgages, 1 in the last 12 months. Clayton answered 0% on time and closed - with relief. See the whole Clayton record.
Clayton against other mortgage lenders & servicers
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | Shellpoint Mortgage Servicing | 3,741 | 81.4% | 0% |
| 2 | Rocket Mortgage | 3,572 | 99.9% | 0% |
| 3 | Freedom Mortgage | 1,701 | 99.4% | 0% |
| 4 | Ocwen Financial | 1,514 | 100% | 1% |
| 5 | Wells Fargo | 1,187 | 100% | 9% |
| 6 | PennyMac | 1,157 | 99.9% | 13% |
| 7 | Select Portfolio Servicing | 1,130 | 99.9% | 0% |
| 8 | Carrington Mortgage Services | 1,081 | 99.7% | 0% |
| 9 | Selene | 967 | 100% | 0% |
| 10 | LoanCare | 862 | 100% | 0% |
| 11 | Mr. Cooper | 757 | 100% | 0% |
| 12 | JPMorgan Chase | 734 | 100% | 2% |
| 13 | Clayton | 1 | 0% | - |
Latest Clayton mortgages complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Mar 1, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageDelays in the application process | No timely reply |
| Aug 27, 2020 | Mortgages | Closing on a mortgage | No timely reply |
| Sep 13, 2016 | Mortgages | Application, originator, mortgage broker | Explained |
| Nov 12, 2014 | Mortgages | Loan servicing, payments, escrow account | No timely reply |
Your rights with mortgage lenders & servicers
Your mortgage servicer must correct errors you report in a written notice of error and answer written requests for information, usually within 30 business days. It must apply payments on the day they arrive, and it generally cannot start foreclosure until you are more than 120 days behind or while a complete loss-mitigation application is pending.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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