Complaint log
Client Services complaint log
The newest complaints about Client Services, as they are published, with the company's answer. Open any one for the full record and to discuss it.
| Received | About | Issue | Answer |
|---|---|---|---|
| Jun 24, 2018 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Jun 13, 2018 | Debt collection | Threatened to contact someone or share information improperlyContacted your employer | Explained |
| Jun 12, 2018 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemInvestigation took more than 30 days | Explained |
| Jun 7, 2018 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| May 25, 2018 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| May 21, 2018 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| May 15, 2018 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| May 8, 2018 | Debt collection | Communication tacticsYou told them to stop contacting you, but they keep trying | Explained |
| Apr 19, 2018 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Apr 18, 2018 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Apr 6, 2018 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Apr 5, 2018 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Mar 26, 2018 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Mar 21, 2018 | Debt collection | Threatened to contact someone or share information improperlyTalked to a third-party about your debt | Explained |
| Mar 17, 2018 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Mar 16, 2018 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Mar 12, 2018 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Mar 7, 2018 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Mar 6, 2018 | Debt collection | Threatened to contact someone or share information improperlyTalked to a third-party about your debt | Explained |
| Feb 28, 2018 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Feb 22, 2018 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Feb 22, 2018 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Feb 19, 2018 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Jan 29, 2018 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Jan 14, 2018 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Dec 19, 2017 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Dec 14, 2017 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Dec 1, 2017 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Nov 24, 2017 | Debt collection | Written notification about debtNotification didn't disclose it was an attempt to collect a debt | Explained |
| Nov 9, 2017 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Oct 25, 2017 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Oct 25, 2017 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Oct 21, 2017 | Debt collection | Communication tacticsYou told them to stop contacting you, but they keep trying | Explained |
| Oct 17, 2017 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Oct 4, 2017 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Oct 4, 2017 | Debt collection | Written notification about debtNotification didn't disclose it was an attempt to collect a debt | Explained |
| Aug 31, 2017 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Aug 23, 2017 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Aug 16, 2017 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Aug 13, 2017 | Debt collection | Communication tacticsUsed obscene, profane, or other abusive language | Explained |
| Aug 3, 2017 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Jul 27, 2017 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Jul 7, 2017 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Jun 27, 2017 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Jun 20, 2017 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Jun 16, 2017 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Jun 13, 2017 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Jun 11, 2017 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Jun 1, 2017 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| May 30, 2017 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works