Complaint log
Client Services complaint log
The newest complaints about Client Services, as they are published, with the company's answer. Open any one for the full record and to discuss it.
| Received | About | Issue | Answer |
|---|---|---|---|
| Aug 7, 2019 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Aug 3, 2019 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Jul 12, 2019 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Jul 9, 2019 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Jul 5, 2019 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Jul 2, 2019 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Jun 25, 2019 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Jun 22, 2019 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Jun 20, 2019 | Debt relief & credit repair | Unexpected or other fees | Explained |
| Jun 11, 2019 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| May 25, 2019 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| May 21, 2019 | Debt collection | Took or threatened to take negative or legal actionCollected or attempted to collect exempt funds | Explained |
| May 17, 2019 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Apr 22, 2019 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Apr 20, 2019 | Debt collection | Took or threatened to take negative or legal actionSued you in a state where you do not live or did not sign for the debt | Explained |
| Apr 18, 2019 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Apr 8, 2019 | Debt collection | Communication tacticsYou told them to stop contacting you, but they keep trying | Explained |
| Apr 7, 2019 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Mar 28, 2019 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Mar 25, 2019 | Debt collection | Communication tacticsCalled before 8am or after 9pm | Explained |
| Mar 20, 2019 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Mar 6, 2019 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Feb 28, 2019 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Feb 20, 2019 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Feb 20, 2019 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Feb 19, 2019 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Feb 18, 2019 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Feb 14, 2019 | Debt collection | Written notification about debtDidn't receive notice of right to dispute | Explained |
| Feb 13, 2019 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Feb 3, 2019 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Jan 30, 2019 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Jan 20, 2019 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Dec 21, 2018 | Debt collection | Written notification about debtDidn't receive notice of right to dispute | Explained |
| Dec 19, 2018 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Nov 26, 2018 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Nov 13, 2018 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Nov 2, 2018 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Oct 23, 2018 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Oct 20, 2018 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Oct 18, 2018 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Oct 16, 2018 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Sep 21, 2018 | Debt collection | Threatened to contact someone or share information improperlyTalked to a third-party about your debt | Explained |
| Sep 11, 2018 | Debt collection | False statements or representationIndicated you were committing crime by not paying debt | Explained |
| Sep 11, 2018 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Aug 9, 2018 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Aug 8, 2018 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Aug 6, 2018 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Jul 19, 2018 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Jul 12, 2018 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Jul 10, 2018 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works