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Debt collector · complaint record

Consumer Solutions Group complaints

Consumers have filed 9 complaints about Consumer Solutions Group since 2017, none in the last 12 months. It answered 88.9% on time and closed 0% with relief for the customer. The most common problem is communication tactics.

Rated once a company has 25+ complaints in 12 months. How it works

Complaints on record
9

Since November 2017

Last 12 months
0

new vs the year before

Answered on time
88.9%

Industry: 96.5%

Closed with relief
0%

Typical debt collector: 24%

Last 30 days
0

Newest: Apr 27, 2023

Rank
-

Consumer Solutions Group complaints by month

The busiest month was April 2023 (2 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.

How Consumer Solutions Group answered all time

  • Closed with explanation9100%

"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means

What Consumer Solutions Group complaints are about

  • Debt collection889%
  • Credit reporting111%

Top Consumer Solutions Group problems

Inside "Communication tactics"

  • Used obscene, profane, or other abusive language 2
  • You told them to stop contacting you, but they keep trying 1

Where Consumer Solutions Group complaints come from

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Complaints per 100,000 peopleFewerMore

Most complaints: Ohio (3), Virginia (1), Alabama (1), Louisiana (1), Michigan (1).

Consumer Solutions Group compared with other debt collectors

#CompanyScore12 monthsChangeOn timeReliefGrade
1Green SquareDebt collection1025new0%0%F
2EMoneyUSADebt collection5325+25%100%0%C
3Mullooly Jeffrey Rooney & FlynnDebt collection5625-4%100%0%C
4Credit World ServicesDebt collection4725+79%100%0%D
5Keynote ConsultingDebt collection1025+4%56%0%F
6Augusta Collection AgencyDebt collection1025new0%0%F
7Advance Bureau of CollectionsDebt collection1925+4%92%0%F
8Consumer Solutions GroupDebt collection-0new88.9%0%-

Compare side by side: Consumer Solutions Group vs Green Square · Consumer Solutions Group vs EMoneyUSA · Consumer Solutions Group vs Mullooly Jeffrey Rooney & Flynn · Consumer Solutions Group vs Credit World Services

What people say about Consumer Solutions Group

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Latest Consumer Solutions Group complaints

Full log
ReceivedAboutIssueStateAnswerOn time
Apr 27, 2023Debt collectionAttempts to collect debt not owedDebt is not yoursNHExplainedYes
Apr 20, 2023Debt collectionCommunication tacticsUsed obscene, profane, or other abusive languageLAExplainedNo
Feb 1, 2021Debt collectionCommunication tacticsUsed obscene, profane, or other abusive languageOHExplainedYes
Jan 29, 2021Debt collectionCommunication tacticsYou told them to stop contacting you, but they keep tryingNVExplainedYes
Aug 26, 2019Credit reportingIncorrect information on your reportAccount status incorrectVAExplainedYes
Mar 30, 2019Debt collectionFalse statements or representationImpersonated attorney, law enforcement, or government officialMIExplainedYes
Feb 20, 2019Debt collectionThreatened to contact someone or share information improperlyTalked to a third-party about your debtOHExplainedYes
Jan 27, 2018Debt collectionFalse statements or representationIndicated you were committing crime by not paying debtOHExplainedYes
Nov 9, 2017Debt collectionAttempts to collect debt not owedDebt is not yoursALExplainedYes

Questions about Consumer Solutions Group

How many complaints does Consumer Solutions Group have?

Consumer Solutions Group has 9 complaints on record since November 2017, including 0 in the last 12 months and 0 in the last 30 days.

Does Consumer Solutions Group respond to complaints?

Yes. Consumer Solutions Group answered 88.9% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix. The rest were mostly closed with an explanation only.

What do people complain about most with Consumer Solutions Group?
Is Consumer Solutions Group legit?

Consumer Solutions Group is a real company with a public complaint record: consumers have complained about it 9 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Consumer Solutions Group legit? for the signals, red flags and how to protect yourself.

How do I file a complaint against Consumer Solutions Group?

Complain to Consumer Solutions Group in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.

Where do most Consumer Solutions Group complaints come from?

Most come from Ohio (3), Virginia (1), Alabama (1). Big states file more complaints, so the map shows complaints per 100,000 people.

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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