Mortgage company · complaint record
Cornerstone Home Mortgage complaints
Consumers have filed 2 complaints about Cornerstone Home Mortgage since 2013, none in the last 12 months. It answered 100% on time and closed 100% with relief for the customer. The most common problem is application, originator, mortgage broker.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 2
- Last 12 months
- 0
- Answered on time
- 100%
- Closed with relief
- 100%
- Last 30 days
- 0
- Rank
- -
Since July 2013
new vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: Jul 15, 2016
Cornerstone Home Mortgage complaints by month
The busiest month was July 2013 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Cornerstone Home Mortgage answered all time
- Closed with monetary relief150%
- Closed with non-monetary relief150%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
Top Cornerstone Home Mortgage problems
Cornerstone Home Mortgage compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Truhome SolutionsMortgages | 43 | 28 | D |
| 3 | NEXA MortgageMortgages | 8 | 28 | F |
| 4 | HilltopMortgages | 51 | 28 | C |
| 5 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 6 | First United Bank and TrustMortgages | 60 | 27 | C |
| 7 | A&D MortgageMortgages | 45 | 25 | D |
| 8 | Cornerstone Home MortgageMortgages | - | 0 | - |
Compare side by side: Cornerstone Home Mortgage vs Midwest Loan Services · Cornerstone Home Mortgage vs Truhome Solutions · Cornerstone Home Mortgage vs NEXA Mortgage · Cornerstone Home Mortgage vs Hilltop
What people say about Cornerstone Home Mortgage
All experiencesNo experiences with Cornerstone Home Mortgage yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Cornerstone Home Mortgage complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Jul 15, 2016 | Mortgages | Application, originator, mortgage broker | Fixed |
| Jul 24, 2013 | Mortgages | Application, originator, mortgage broker | Money back |
Questions about Cornerstone Home Mortgage
How many complaints does Cornerstone Home Mortgage have?
Cornerstone Home Mortgage has 2 complaints on record since July 2013, including 0 in the last 12 months and 0 in the last 30 days.
Does Cornerstone Home Mortgage respond to complaints?
Yes. Cornerstone Home Mortgage answered 100% of its complaints on time (within 15 days) and closed 100% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Cornerstone Home Mortgage?
The most common problems are application, originator, mortgage broker (2).
Is Cornerstone Home Mortgage legit?
Cornerstone Home Mortgage is a real company with a public complaint record: consumers have complained about it 2 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Cornerstone Home Mortgage legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Cornerstone Home Mortgage?
Complain to Cornerstone Home Mortgage in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Cornerstone Home Mortgage complaints come from?
Most come from Virginia (2). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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