Credit bureau · complaint record
Crosspoint Financial complaints
Filed under Crosspoint Financial Inc.
Consumers have filed 6 complaints about Crosspoint Financial since 2018, 4 of them in the last 12 months. It answered 0% on time and closed 0% with relief for the customer. The most common problem is problem with a company's investigation into an existing problem.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 6
- Last 12 months
- 4
- Answered on time
- 0%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- #275 of 566
Since September 2018
new vs the year before
Industry: 99.9%
Typical credit bureau: 32%
Newest: Dec 14, 2025
Most complained-about credit bureaus & report companies
Crosspoint Financial complaints by month
The busiest month was December 2025 (3 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Crosspoint Financial answered all time
- Closed with explanation116.7%
- Untimely response583.3%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What Crosspoint Financial complaints are about
Top Crosspoint Financial problems
Inside "Problem with a company's investigation into an existing problem"
- Investigation took more than 30 days 2
Crosspoint Financial compared with other credit bureaus & report companies
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Apple FinancingCredit reporting | 57 | 28 | C |
| 2 | Nav TechnologiesCredit reporting | 55 | 28 | C |
| 3 | Opportunity FundCredit reporting | 51 | 27 | C |
| 4 | Heritage Financial GroupCredit reporting | 0 | 27 | F |
| 5 | Informative ResearchCredit reporting | 60 | 26 | C |
| 6 | Pennsylvania Housing Finance AgencyCredit reporting | 56 | 25 | C |
| 7 | King of Credit FinancialCredit reporting | 10 | 25 | F |
| 8 | Crosspoint FinancialCredit reporting | - | 4 | - |
Compare side by side: Crosspoint Financial vs Apple Financing · Crosspoint Financial vs Nav Technologies · Crosspoint Financial vs Opportunity Fund · Crosspoint Financial vs Heritage Financial Group
What people say about Crosspoint Financial
All experiencesNo experiences with Crosspoint Financial yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Crosspoint Financial complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Dec 14, 2025 | Credit reporting | Problem with a company's investigation into an existing problemInvestigation took more than 30 days | No timely reply |
| Dec 14, 2025 | Credit reporting | Problem with a company's investigation into an existing problemInvestigation took more than 30 days | No timely reply |
| Dec 3, 2025 | Credit reporting | Problem with fraud alerts or security freezes | No timely reply |
| Nov 19, 2025 | Credit reporting | Problem with a company's investigation into an existing issueProblem with personal statement of dispute | No timely reply |
| Oct 6, 2025 | Credit reporting | Problem with a company's investigation into an existing issueProblem with personal statement of dispute | No timely reply |
| Sep 19, 2018 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Explained |
Questions about Crosspoint Financial
How many complaints does Crosspoint Financial have?
Crosspoint Financial has 6 complaints on record since September 2018, including 4 in the last 12 months and 0 in the last 30 days. That makes it number 2,028 of every company by complaints this year.
Does Crosspoint Financial respond to complaints?
Yes. Crosspoint Financial answered 0% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Crosspoint Financial?
The most common problems are problem with a company's investigation into an existing problem (2), problem with a company's investigation into an existing issue (2), problem with fraud alerts or security freezes (1).
Is Crosspoint Financial legit?
Crosspoint Financial is a real company with a public complaint record: consumers have complained about it 6 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Crosspoint Financial legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Crosspoint Financial?
Complain to Crosspoint Financial in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Crosspoint Financial complaints come from?
Most come from Texas (5), Colorado (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
Talk about Crosspoint Financial
No comments yet. Start the conversation - questions are welcome too.