Debt collection
CURO debt collection complaints
Consumers have filed 1,699 complaints about CURO's debt collection, 29 in the last 12 months (+38%). CURO answered 100% on time and closed 14% with relief. See the whole CURO record.
CURO against other debt collectors
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | CL Holdings | 25,525 | 99.9% | 51% |
| 2 | Encore Capital (Midland Credit) | 19,484 | 100% | 12% |
| 3 | Portfolio Recovery Associates | 17,942 | 99.9% | 63% |
| 4 | Resurgent Capital Services | 17,500 | 100% | 26% |
| 5 | TransUnion | 9,367 | 100% | 48% |
| 6 | Experian | 9,347 | 100% | 9% |
| 7 | CCS Financial Services | 8,704 | 99.9% | 2% |
| 8 | Equifax | 7,993 | 100% | 40% |
| 9 | Kriya Capital | 7,526 | 100% | 100% |
| 10 | I.C. System | 6,903 | 100% | 0% |
| 11 | National Credit Systems | 5,918 | 99.9% | 0% |
| 12 | Caine & Weiner | 5,539 | 99.9% | 39% |
| 13 | CURO (Speedy Cash) | 29 | 100% | 14% |
Latest CURO debt collection complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Jan 19, 2024 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Nov 5, 2023 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Aug 29, 2023 | Debt collection | False statements or representationImpersonated attorney, law enforcement, or government official | Explained |
| Aug 22, 2023 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Aug 10, 2023 | Debt collection | Threatened to contact someone or share information improperlyContacted your employer | Explained |
| Jun 28, 2023 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| May 4, 2023 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Apr 26, 2023 | Debt collection | Written notification about debtDidn't receive notice of right to dispute | Explained |
| Apr 21, 2023 | Debt collection | Threatened to contact someone or share information improperlyTalked to a third-party about your debt | Explained |
| Apr 12, 2023 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Apr 12, 2023 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Apr 10, 2023 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Mar 16, 2023 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Mar 11, 2023 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Mar 9, 2023 | Debt collection | Attempts to collect debt not owedDebt was already discharged in bankruptcy and is no longer owed | Explained |
| Feb 10, 2023 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Feb 5, 2023 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Feb 3, 2023 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Feb 2, 2023 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Jan 24, 2023 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Jan 13, 2023 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Jan 12, 2023 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Jan 9, 2023 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Jan 7, 2023 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Jan 6, 2023 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Jan 6, 2023 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Jan 5, 2023 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Jan 5, 2023 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Jan 5, 2023 | Debt collection | Written notification about debtDidn't receive notice of right to dispute | Explained |
| Jan 4, 2023 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
Your rights with debt collectors
Under the Fair Debt Collection Practices Act a collector must send you a validation notice with the amount and the creditor, and if you dispute the debt in writing within 30 days it must stop collecting until it verifies it. Collectors cannot harass you, lie, threaten arrest, or call at unusual times, and you can tell them in writing to stop contacting you.
Scam warning: Fake collectors threaten arrest, demand payment by gift card, wire or crypto, and refuse to put anything in writing. Ask for the validation notice and check the collector's name and number independently before you pay anything.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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