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Debt collection

CURO debt collection complaints

Consumers have filed 1,699 complaints about CURO's debt collection, 29 in the last 12 months (+38%). CURO answered 100% on time and closed 14% with relief. See the whole CURO record.

CURO against other debt collectors

#Company12 monthsChangeOn timeReliefAll time
1CL Holdings25,525+136%99.9%51%47,216
2Encore Capital (Midland Credit)19,484+59%100%12%57,060
3Portfolio Recovery Associates17,942+60%99.9%63%55,016
4Resurgent Capital Services17,500+6%100%26%54,761
5TransUnion9,367-62%100%48%58,125
6Experian9,347-53%100%9%52,595
7CCS Financial Services8,704+51%99.9%2%23,877
8Equifax7,993-70%100%40%56,820
9Kriya Capital7,526+100%100%100%16,464
10I.C. System6,903+81%100%0%21,049
11National Credit Systems5,918+48%99.9%0%17,574
12Caine & Weiner5,539+112%99.9%39%12,208
13CURO (Speedy Cash)29+38%100%14%1,699

Every debt collector ranked

Latest CURO debt collection complaints

ReceivedAboutIssueStateAnswerOn time
Oct 8, 2025Debt collectionWritten notification about debtDidn't receive notice of right to disputeWIExplainedYes
Oct 1, 2025Debt collectionThreatened to contact someone or share information improperlyTalked to a third-party about your debtILExplainedYes
Sep 27, 2025Debt collectionFalse statements or representationIndicated you were committing crime by not paying debtMOExplainedYes
Jul 31, 2025Debt collectionAttempts to collect debt not owedDebt was result of identity theftMSExplainedYes
Jul 23, 2025Debt collectionCommunication tacticsUsed obscene, profane, or other abusive languageALExplainedYes
Jul 19, 2025Debt collectionThreatened to contact someone or share information improperlyTalked to a third-party about your debtFLExplainedYes
Jul 7, 2025Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedLAFixedYes
Jun 29, 2025Debt collectionThreatened to contact someone or share information improperlyContacted you after you asked them to stopVAExplainedYes
Jun 17, 2025Debt collectionAttempts to collect debt not owedDebt is not yoursALFixedYes
Jun 14, 2025Debt collectionAttempts to collect debt not owedDebt is not yoursALExplainedYes
Jun 8, 2025Debt collectionFalse statements or representationAttempted to collect wrong amountALExplainedYes
Jun 4, 2025Debt collectionFalse statements or representationAttempted to collect wrong amountALExplainedYes
May 15, 2025Debt collectionAttempts to collect debt not owedDebt was result of identity theftALExplainedYes
Mar 17, 2025Debt collectionTook or threatened to take negative or legal actionSeized or attempted to seize your propertyMSExplainedYes
Mar 2, 2025Debt collectionAttempts to collect debt not owedDebt was result of identity theftSCExplainedYes
Feb 19, 2025Debt collectionAttempts to collect debt not owedDebt is not yoursAZExplainedYes
Jan 25, 2025Debt collectionFalse statements or representationAttempted to collect wrong amountOHExplainedYes
Jan 23, 2025Debt collectionFalse statements or representationAttempted to collect wrong amountTXExplainedYes
Jan 10, 2025Debt collectionAttempts to collect debt not owedDebt is not yoursMSExplainedYes
Nov 18, 2024Debt collectionFalse statements or representationAttempted to collect wrong amountMSExplainedYes
Nov 11, 2024Debt collectionAttempts to collect debt not owedDebt is not yoursMSExplainedYes
Oct 22, 2024Debt collectionWritten notification about debtDidn't receive enough information to verify debtMAExplainedYes
Oct 20, 2024Debt collectionFalse statements or representationAttempted to collect wrong amountTXExplainedYes
Oct 4, 2024Debt collectionFalse statements or representationAttempted to collect wrong amountALExplainedYes
Aug 18, 2024Debt collectionFalse statements or representationAttempted to collect wrong amountAZExplainedYes
Aug 7, 2024Debt collectionCommunication tacticsUsed obscene, profane, or other abusive languageALExplainedYes
Jun 13, 2024Debt collectionCommunication tacticsUsed obscene, profane, or other abusive languageALFixedYes
Jun 3, 2024Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedTXExplainedYes
May 5, 2024Debt collectionWritten notification about debtDidn't receive notice of right to disputeLAExplainedYes
Mar 4, 2024Debt collectionCommunication tacticsFrequent or repeated callsLAFixedYes

Your rights with debt collectors

Under the Fair Debt Collection Practices Act a collector must send you a validation notice with the amount and the creditor, and if you dispute the debt in writing within 30 days it must stop collecting until it verifies it. Collectors cannot harass you, lie, threaten arrest, or call at unusual times, and you can tell them in writing to stop contacting you.

Scam warning: Fake collectors threaten arrest, demand payment by gift card, wire or crypto, and refuse to put anything in writing. Ask for the validation notice and check the collector's name and number independently before you pay anything.

General information, not legal advice; rules vary by state. Plain-English guides

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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