Debt collection
CURO debt collection complaints
Consumers have filed 1,699 complaints about CURO's debt collection, 29 in the last 12 months (+38%). CURO answered 100% on time and closed 14% with relief. See the whole CURO record.
CURO against other debt collectors
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | CL Holdings | 25,525 | 99.9% | 51% |
| 2 | Encore Capital (Midland Credit) | 19,484 | 100% | 12% |
| 3 | Portfolio Recovery Associates | 17,942 | 99.9% | 63% |
| 4 | Resurgent Capital Services | 17,500 | 100% | 26% |
| 5 | TransUnion | 9,367 | 100% | 48% |
| 6 | Experian | 9,347 | 100% | 9% |
| 7 | CCS Financial Services | 8,704 | 99.9% | 2% |
| 8 | Equifax | 7,993 | 100% | 40% |
| 9 | Kriya Capital | 7,526 | 100% | 100% |
| 10 | I.C. System | 6,903 | 100% | 0% |
| 11 | National Credit Systems | 5,918 | 99.9% | 0% |
| 12 | Caine & Weiner | 5,539 | 99.9% | 39% |
| 13 | CURO (Speedy Cash) | 29 | 100% | 14% |
Latest CURO debt collection complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Oct 8, 2025 | Debt collection | Written notification about debtDidn't receive notice of right to dispute | Explained |
| Oct 1, 2025 | Debt collection | Threatened to contact someone or share information improperlyTalked to a third-party about your debt | Explained |
| Sep 27, 2025 | Debt collection | False statements or representationIndicated you were committing crime by not paying debt | Explained |
| Jul 31, 2025 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Jul 23, 2025 | Debt collection | Communication tacticsUsed obscene, profane, or other abusive language | Explained |
| Jul 19, 2025 | Debt collection | Threatened to contact someone or share information improperlyTalked to a third-party about your debt | Explained |
| Jul 7, 2025 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Fixed |
| Jun 29, 2025 | Debt collection | Threatened to contact someone or share information improperlyContacted you after you asked them to stop | Explained |
| Jun 17, 2025 | Debt collection | Attempts to collect debt not owedDebt is not yours | Fixed |
| Jun 14, 2025 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Jun 8, 2025 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Jun 4, 2025 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| May 15, 2025 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Mar 17, 2025 | Debt collection | Took or threatened to take negative or legal actionSeized or attempted to seize your property | Explained |
| Mar 2, 2025 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Feb 19, 2025 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Jan 25, 2025 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Jan 23, 2025 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Jan 10, 2025 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Nov 18, 2024 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Nov 11, 2024 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Oct 22, 2024 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Oct 20, 2024 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Oct 4, 2024 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Aug 18, 2024 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Aug 7, 2024 | Debt collection | Communication tacticsUsed obscene, profane, or other abusive language | Explained |
| Jun 13, 2024 | Debt collection | Communication tacticsUsed obscene, profane, or other abusive language | Fixed |
| Jun 3, 2024 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| May 5, 2024 | Debt collection | Written notification about debtDidn't receive notice of right to dispute | Explained |
| Mar 4, 2024 | Debt collection | Communication tacticsFrequent or repeated calls | Fixed |
Your rights with debt collectors
Under the Fair Debt Collection Practices Act a collector must send you a validation notice with the amount and the creditor, and if you dispute the debt in writing within 30 days it must stop collecting until it verifies it. Collectors cannot harass you, lie, threaten arrest, or call at unusual times, and you can tell them in writing to stop contacting you.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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