Prepaid & gift cards
Current prepaid & gift cards complaints
Consumers have filed 102 complaints about Current's prepaid & gift cards, 40 in the last 12 months. Current answered 90% on time and closed 0% with relief. See the whole Current record.
Current against other prepaid card companies
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | Block (Cash App) | 890 | 99% | 0% |
| 2 | Comerica | 723 | 100% | 71% |
| 3 | InComm Payments | 643 | 91.8% | 0% |
| 4 | American Express | 573 | 99.3% | 39% |
| 5 | Netspend | 409 | 99.5% | 0% |
| 6 | Conduent | 333 | 19.5% | 0% |
| 7 | Fifth Third Bank | 321 | 100% | 43% |
| 8 | Fiserv Finxact Core | 285 | 100% | 0% |
| 9 | Blackhawk Network | 263 | 98.1% | 0% |
| 10 | U.S. Bank | 251 | 100% | 12% |
| 11 | PayPal | 222 | 100% | 44% |
| 12 | Chime | 212 | 100% | 8% |
| 13 | Current | 40 | 90% | 0% |
Latest Current prepaid & gift cards complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Jan 28, 2021 | Prepaid & gift cards | Problem getting a card or closing an accountTrouble closing card | Explained |
| Jan 22, 2021 | Prepaid & gift cards | Problem with a purchase or transferCard company isn't resolving a dispute about a purchase or transfer | Explained |
| Dec 18, 2020 | Prepaid & gift cards | Problem with a purchase or transferCharged for a purchase or transfer you did not make with the card | Explained |
| Dec 10, 2020 | Prepaid & gift cards | Problem with a purchase or transferCard company isn't resolving a dispute about a purchase or transfer | Explained |
| Nov 30, 2020 | Prepaid & gift cards | Problem with a purchase or transferCard company isn't resolving a dispute about a purchase or transfer | Explained |
| Nov 15, 2020 | Prepaid & gift cards | Unexpected or other fees | Explained |
| Sep 19, 2020 | Prepaid & gift cards | Trouble using the cardTrouble getting information about the card | Explained |
| Sep 15, 2020 | Prepaid & gift cards | Problem with a purchase or transferCard company isn't resolving a dispute about a purchase or transfer | Explained |
| Aug 9, 2020 | Prepaid & gift cards | Problem with a purchase or transferCharged for a purchase or transfer you did not make with the card | Explained |
| Aug 3, 2020 | Prepaid & gift cards | Problem getting a card or closing an accountTrouble closing card | Explained |
| Jun 8, 2020 | Prepaid & gift cards | Trouble using the cardTrouble using the card to spend money in a store or online | Explained |
| May 27, 2020 | Prepaid & gift cards | Problem with a purchase or transferCard company isn't resolving a dispute about a purchase or transfer | Explained |
Your rights with prepaid card companies
Registered prepaid accounts get most Regulation E protections: report unauthorized transactions and errors quickly and the provider must investigate. Payroll and government benefit cards must tell you how to get your money without fees.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
Talk about Current
No comments yet. Start the conversation - questions are welcome too.