Mortgage company · complaint record
CUSO Home Lending complaints
Consumers have filed 6 complaints about CUSO Home Lending since 2020, 1 of them in the last 12 months. It answered 100% on time and closed 0% with relief for the customer. The most common problem is trouble during payment process.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 6
- Last 12 months
- 1
- Answered on time
- 100%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- #365 of 595
Since July 2020
new vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: Jan 23, 2026
Most complained-about mortgage lenders & servicers
CUSO Home Lending complaints by month
The busiest month was July 2020 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.
How CUSO Home Lending answered all time
- Closed with explanation6100%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What CUSO Home Lending complaints are about
Top CUSO Home Lending problems
Inside "Trouble during payment process"
- Escrow, taxes, or insurance 1
CUSO Home Lending compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Truhome SolutionsMortgages | 43 | 28 | D |
| 3 | NEXA MortgageMortgages | 8 | 28 | F |
| 4 | HilltopMortgages | 51 | 28 | C |
| 5 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 6 | First United Bank and TrustMortgages | 60 | 27 | C |
| 7 | A&D MortgageMortgages | 45 | 25 | D |
| 8 | CUSO Home LendingMortgages | - | 1 | - |
Compare side by side: CUSO Home Lending vs Midwest Loan Services · CUSO Home Lending vs Truhome Solutions · CUSO Home Lending vs NEXA Mortgage · CUSO Home Lending vs Hilltop
What people say about CUSO Home Lending
All experiencesNo experiences with CUSO Home Lending yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest CUSO Home Lending complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Jan 23, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
| Apr 20, 2024 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Mar 25, 2024 | Credit reporting | Incorrect information on your reportInformation is missing that should be on the report | Explained |
| Aug 22, 2023 | Mortgages | Trouble during payment process | Explained |
| Dec 2, 2022 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Jul 23, 2020 | Mortgages | Struggling to pay mortgage | Explained |
Questions about CUSO Home Lending
How many complaints does CUSO Home Lending have?
CUSO Home Lending has 6 complaints on record since July 2020, including 1 in the last 12 months and 0 in the last 30 days. That makes it number 3,042 of every company by complaints this year.
Does CUSO Home Lending respond to complaints?
Yes. CUSO Home Lending answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only.
What do people complain about most with CUSO Home Lending?
The most common problems are trouble during payment process (2), incorrect information on your report (2), problem with a company's investigation into an existing problem (1).
Is CUSO Home Lending legit?
CUSO Home Lending is a real company with a public complaint record: consumers have complained about it 6 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is CUSO Home Lending legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against CUSO Home Lending?
Complain to CUSO Home Lending in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most CUSO Home Lending complaints come from?
Most come from Maine (5), New Hampshire (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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