Mortgage company · complaint record
Diamond Residential Mortgage complaints
Consumers have filed 1 complaint about Diamond Residential Mortgage since 2026, 1 of them in the last 12 months. It answered 100% on time and closed 0% with relief for the customer. The most common problem is closing on a mortgage.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 1
- Last 12 months
- 1
- Answered on time
- 100%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- #365 of 595
Since March 2026
new vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: Mar 18, 2026
Most complained-about mortgage lenders & servicers
Diamond Residential Mortgage complaints by month
The busiest month was March 2026 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Diamond Residential Mortgage answered all time
- Closed with explanation1100%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
Top Diamond Residential Mortgage problems
Inside "Closing on a mortgage"
- Closing disclosure or other related disclosures 1
Diamond Residential Mortgage compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Truhome SolutionsMortgages | 43 | 28 | D |
| 3 | NEXA MortgageMortgages | 8 | 28 | F |
| 4 | HilltopMortgages | 51 | 28 | C |
| 5 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 6 | First United Bank and TrustMortgages | 60 | 27 | C |
| 7 | A&D MortgageMortgages | 45 | 25 | D |
| 8 | Diamond Residential MortgageMortgages | - | 1 | - |
Compare side by side: Diamond Residential Mortgage vs Midwest Loan Services · Diamond Residential Mortgage vs Truhome Solutions · Diamond Residential Mortgage vs NEXA Mortgage · Diamond Residential Mortgage vs Hilltop
What people say about Diamond Residential Mortgage
All experiencesNo experiences with Diamond Residential Mortgage yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Diamond Residential Mortgage complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Mar 18, 2026 | Mortgages | Closing on a mortgageClosing disclosure or other related disclosures | Explained |
Questions about Diamond Residential Mortgage
How many complaints does Diamond Residential Mortgage have?
Diamond Residential Mortgage has 1 complaint on record since March 2026, including 1 in the last 12 months and 0 in the last 30 days. That makes it number 3,042 of every company by complaints this year.
Does Diamond Residential Mortgage respond to complaints?
Yes. Diamond Residential Mortgage answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only.
What do people complain about most with Diamond Residential Mortgage?
The most common problems are closing on a mortgage (1).
Is Diamond Residential Mortgage legit?
Diamond Residential Mortgage is a real company with a public complaint record: consumers have complained about it 1 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Diamond Residential Mortgage legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Diamond Residential Mortgage?
Complain to Diamond Residential Mortgage in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Diamond Residential Mortgage complaints come from?
Most come from Illinois (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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