Mortgage company · complaint record
Directors Financial Group complaints
Consumers have filed 2 complaints about Directors Financial Group since 2016, none in the last 12 months. It answered 100% on time and closed 100% with relief for the customer. The most common problem is closing on a mortgage.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 2
- Last 12 months
- 0
- Answered on time
- 100%
- Closed with relief
- 100%
- Last 30 days
- 0
- Rank
- -
Since September 2016
new vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: Sep 26, 2017
Directors Financial Group complaints by month
The busiest month was September 2016 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Directors Financial Group answered all time
- Closed with non-monetary relief2100%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
Top Directors Financial Group problems
Directors Financial Group compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Truhome SolutionsMortgages | 43 | 28 | D |
| 3 | NEXA MortgageMortgages | 8 | 28 | F |
| 4 | HilltopMortgages | 51 | 28 | C |
| 5 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 6 | First United Bank and TrustMortgages | 60 | 27 | C |
| 7 | A&D MortgageMortgages | 45 | 25 | D |
| 8 | Directors Financial GroupMortgages | - | 0 | - |
Compare side by side: Directors Financial Group vs Midwest Loan Services · Directors Financial Group vs Truhome Solutions · Directors Financial Group vs NEXA Mortgage · Directors Financial Group vs Hilltop
What people say about Directors Financial Group
All experiencesNo experiences with Directors Financial Group yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Directors Financial Group complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Sep 26, 2017 | Mortgages | Closing on a mortgage | Fixed |
| Sep 29, 2016 | Mortgages | Application, originator, mortgage broker | Fixed |
Questions about Directors Financial Group
How many complaints does Directors Financial Group have?
Directors Financial Group has 2 complaints on record since September 2016, including 0 in the last 12 months and 0 in the last 30 days.
Does Directors Financial Group respond to complaints?
Yes. Directors Financial Group answered 100% of its complaints on time (within 15 days) and closed 100% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Directors Financial Group?
The most common problems are closing on a mortgage (1), application, originator, mortgage broker (1).
Is Directors Financial Group legit?
Directors Financial Group is a real company with a public complaint record: consumers have complained about it 2 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Directors Financial Group legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Directors Financial Group?
Complain to Directors Financial Group in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Directors Financial Group complaints come from?
Most come from California (1), Florida (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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