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Discover credit cards complaints

Consumers have filed 19,380 complaints about Discover's credit cards, 1,213 in the last 12 months (-55%). Discover answered 100% on time and closed 20% with relief. See the whole Discover record.

Discover against other credit card companies

#Company12 monthsChangeOn timeReliefAll time
1Capital One14,231+52%99.9%22%71,421
2Citibank12,511+54%99.9%42%69,867
3Synchrony9,417+55%95.9%20%46,487
4JPMorgan Chase7,363+30%100%21%48,168
5Bank of America6,335+62%99.3%39%37,295
6American Express5,838+29%98.7%23%33,782
7Wells Fargo3,702+44%99.9%27%19,609
8Bread Financial (Comenity)3,690+29%100%47%21,535
9Goldman Sachs Bank (Apple Card, Marcus)3,156+36%100%27%10,467
10Barclays US2,871+36%100%7%18,152
11U.S. Bank2,011+50%100%33%11,339
12TransUnion1,897-74%100%57%19,687
13Discover1,213-55%100%20%19,380

Every card issuer ranked

Latest Discover credit cards complaints

ReceivedAboutIssueStateAnswerOn time
Mar 21, 2026Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementMIExplainedYes
Mar 21, 2026Credit cardsFees or interestProblem with feesFLExplainedYes
Mar 20, 2026Credit cardsClosing your accountCompany closed your accountNYExplainedYes
Mar 20, 2026Credit cardsProblem with a purchase shown on your statementOvercharged for something you did purchase with the cardPAExplainedYes
Mar 20, 2026Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementNJExplainedYes
Mar 20, 2026Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementMIExplainedYes
Mar 20, 2026Credit cardsOther features, terms, or problemsOther problemTNExplainedYes
Mar 20, 2026Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementCAMoney backYes
Mar 20, 2026Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementVAExplainedYes
Mar 20, 2026Credit cardsFees or interestProblem with feesOHExplainedYes
Mar 20, 2026Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementCAExplainedYes
Mar 20, 2026Credit cardsIncorrect information on your reportOld information reappears or never goes awayGAExplainedYes
Mar 20, 2026Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementPRExplainedYes
Mar 20, 2026Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementFLExplainedYes
Mar 20, 2026Credit cardsIncorrect information on your reportAccount status incorrectNJExplainedYes
Mar 20, 2026Credit cardsIncorrect information on your reportAccount information incorrectTXExplainedYes
Mar 19, 2026Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementFLExplainedYes
Mar 19, 2026Credit cardsTrouble using your cardCredit card company won't increase or decrease your credit limitNYExplainedYes
Mar 19, 2026Credit cardsIncorrect information on your reportInformation belongs to someone elseCTExplainedYes
Mar 19, 2026Credit cardsClosing your accountCompany closed your accountCAExplainedYes
Mar 19, 2026Credit cardsOther features, terms, or problemsOther problemNMExplainedYes
Mar 19, 2026Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementCAMoney backYes
Mar 19, 2026Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementPAExplainedYes
Mar 19, 2026Credit cardsOther features, terms, or problemsPrivacy issuesCTExplainedYes
Mar 19, 2026Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementILExplainedYes
Mar 19, 2026Credit cardsProblem with a purchase shown on your statementCard was charged for something you did not purchase with the cardPAExplainedYes
Mar 18, 2026Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementHIFixedYes
Mar 18, 2026Credit cardsProblem with a purchase shown on your statementCard was charged for something you did not purchase with the cardCAExplainedYes
Mar 18, 2026Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementMDExplainedYes
Mar 18, 2026Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementFLExplainedYes

Your rights with credit card companies

Under the Fair Credit Billing Act you have 60 days from the statement date to dispute a billing error in writing, and the issuer must investigate. Your liability for unauthorized charges is capped at $50 by law (and usually zero in practice). Issuers must give 45 days' notice before raising your interest rate or most fees.

Scam warning: Your card company will never ask you to read out a full card number, PIN or one-time code on a call it made. Hang up and call the number on the back of the card.

General information, not legal advice; rules vary by state. Plain-English guides

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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