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Mortgages

Double Diamond-Delaware mortgages complaints

Consumers have filed 20 complaints about Double Diamond-Delaware's mortgages, 10 in the last 12 months. Double Diamond-Delaware answered 0% on time and closed - with relief. See the whole Double Diamond-Delaware record.

Double Diamond-Delaware against other mortgage lenders & servicers

#Company12 monthsChangeOn timeReliefAll time
1Shellpoint Mortgage Servicing3,741+17%81.4%0%17,690
2Rocket Mortgage3,572+499%99.9%0%8,475
3Freedom Mortgage1,701+50%99.4%0%9,327
4Ocwen Financial1,514+44%100%1%35,815
5Wells Fargo1,187-8%100%9%49,962
6PennyMac1,157+86%99.9%13%5,470
7Select Portfolio Servicing1,130+34%99.9%0%15,278
8Carrington Mortgage Services1,081+124%99.7%0%6,641
9Selene967+53%100%0%3,082
10LoanCare862+107%100%0%7,382
11Mr. Cooper757-64%100%0%13,321
12JPMorgan Chase734+43%100%2%25,884
13Double Diamond-Delaware10new0%-20

Every mortgage company ranked

Latest Double Diamond-Delaware mortgages complaints

ReceivedAboutIssueStateAnswerOn time
Oct 5, 2026MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureTXNo timely replyNo
Aug 27, 2026MortgagesTrouble during payment processPayment processMDNo timely replyNo
Aug 24, 2026MortgagesStruggling to pay mortgageForeclosureTXNo timely replyNo
Jun 28, 2026MortgagesStruggling to pay mortgageForeclosureMDNo timely replyNo
May 6, 2026MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureMDNo timely replyNo
Apr 15, 2026MortgagesStruggling to pay mortgageForeclosureMDNo timely replyNo
Mar 26, 2026MortgagesIncorrect information on your reportPublic record information inaccurateTXNo timely replyNo
Feb 11, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanTXNo timely replyNo
Dec 5, 2025MortgagesIncorrect information on your reportAccount status incorrectNYNo timely replyNo
Dec 1, 2025MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanKSNo timely replyNo
Feb 4, 2025MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanTXNo timely replyNo
Nov 18, 2024MortgagesTrouble during payment processPayment processTXExplainedNo
Jul 22, 2023MortgagesClosing on a mortgageNJExplainedNo
Oct 28, 2022MortgagesApplying for a mortgage or refinancing an existing mortgageTXExplainedYes
Jul 7, 2022MortgagesClosing on a mortgageMDExplainedYes
Jul 5, 2022MortgagesClosing on a mortgageTXExplainedYes
Nov 24, 2021MortgagesApplying for a mortgage or refinancing an existing mortgageTXExplainedYes
Oct 20, 2019MortgagesClosing on a mortgage-ExplainedYes
Mar 11, 2018MortgagesStruggling to pay mortgageNJExplainedYes
Jan 31, 2018MortgagesApplying for a mortgage or refinancing an existing mortgageTXExplainedYes

Your rights with mortgage lenders & servicers

Your mortgage servicer must correct errors you report in a written notice of error and answer written requests for information, usually within 30 business days. It must apply payments on the day they arrive, and it generally cannot start foreclosure until you are more than 120 days behind or while a complete loss-mitigation application is pending.

Scam warning: Be careful of anyone who charges up front to save your home, tells you to stop paying your servicer, or asks you to sign over the deed. HUD-approved housing counselors help for free.

General information, not legal advice; rules vary by state. Plain-English guides

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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