Mortgage company · complaint record
Double Diamond-Delaware complaints
Filed under Double Diamond-Delaware, Inc.
Consumers have filed 33 complaints about Double Diamond-Delaware since 2018, 17 of them in the last 12 months. It answered 0% on time and closed 0% with relief for the customer. The most common problem is struggling to pay mortgage.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 33
- Last 12 months
- 17
- Answered on time
- 0%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- #96 of 595
Since January 2018
new vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: Oct 5, 2026
Most complained-about mortgage lenders & servicers
Double Diamond-Delaware complaints by month
The busiest month was July 2022 (2 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Double Diamond-Delaware answered all time
- Closed with explanation1133.3%
- Untimely response2266.7%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What Double Diamond-Delaware complaints are about
Top Double Diamond-Delaware problems
Inside "Struggling to pay mortgage"
- Foreclosure 3
- Trying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure 2
Where Double Diamond-Delaware complaints come from
Most complaints: Texas (19), Maryland (5), New Jersey (3), New York (2), Kansas (1).
Double Diamond-Delaware compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Truhome SolutionsMortgages | 43 | 28 | D |
| 3 | NEXA MortgageMortgages | 8 | 28 | F |
| 4 | HilltopMortgages | 51 | 28 | C |
| 5 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 6 | First United Bank and TrustMortgages | 60 | 27 | C |
| 7 | A&D MortgageMortgages | 45 | 25 | D |
| 8 | Double Diamond-DelawareMortgages | - | 17 | - |
Compare side by side: Double Diamond-Delaware vs Midwest Loan Services · Double Diamond-Delaware vs Truhome Solutions · Double Diamond-Delaware vs NEXA Mortgage · Double Diamond-Delaware vs Hilltop
What people say about Double Diamond-Delaware
All experiencesNo experiences with Double Diamond-Delaware yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Double Diamond-Delaware complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Oct 5, 2026 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | No timely reply |
| Aug 27, 2026 | Mortgages | Trouble during payment processPayment process | No timely reply |
| Aug 24, 2026 | Mortgages | Struggling to pay mortgageForeclosure | No timely reply |
| Jun 28, 2026 | Mortgages | Struggling to pay mortgageForeclosure | No timely reply |
| May 17, 2026 | Credit reporting | Problem with a company's investigation into an existing problemDifficulty submitting a dispute or getting information about a dispute over the phone | No timely reply |
| May 6, 2026 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | No timely reply |
| Apr 23, 2026 | Credit reporting | Incorrect information on your reportPublic record information inaccurate | No timely reply |
| Apr 15, 2026 | Mortgages | Struggling to pay mortgageForeclosure | No timely reply |
| Mar 26, 2026 | Mortgages | Incorrect information on your reportPublic record information inaccurate | No timely reply |
| Mar 19, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | No timely reply |
| Feb 25, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | No timely reply |
| Feb 11, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | No timely reply |
Questions about Double Diamond-Delaware
How many complaints does Double Diamond-Delaware have?
Double Diamond-Delaware has 33 complaints on record since January 2018, including 17 in the last 12 months and 0 in the last 30 days. That makes it number 1,166 of every company by complaints this year.
Does Double Diamond-Delaware respond to complaints?
Yes. Double Diamond-Delaware answered 0% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Double Diamond-Delaware?
The most common problems are struggling to pay mortgage (6), incorrect information on your report (6), problem with a company's investigation into an existing problem (5).
Is Double Diamond-Delaware legit?
Double Diamond-Delaware is a real company with a public complaint record: consumers have complained about it 33 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Double Diamond-Delaware legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Double Diamond-Delaware?
Complain to Double Diamond-Delaware in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Double Diamond-Delaware complaints come from?
Most come from Texas (19), Maryland (5), New Jersey (3). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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