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Mortgages

E Mortgage Capital mortgages complaints

Consumers have filed 55 complaints about E Mortgage Capital's mortgages, 15 in the last 12 months. E Mortgage Capital answered 93.3% on time and closed 0% with relief. See the whole E Mortgage Capital record.

E Mortgage Capital against other mortgage lenders & servicers

#Company12 monthsChangeOn timeReliefAll time
1Shellpoint Mortgage Servicing3,741+17%81.4%0%17,690
2Rocket Mortgage3,572+499%99.9%0%8,475
3Freedom Mortgage1,701+50%99.4%0%9,327
4Ocwen Financial1,514+44%100%1%35,815
5Wells Fargo1,187-8%100%9%49,962
6PennyMac1,157+86%99.9%13%5,470
7Select Portfolio Servicing1,130+34%99.9%0%15,278
8Carrington Mortgage Services1,081+124%99.7%0%6,641
9Selene967+53%100%0%3,082
10LoanCare862+107%100%0%7,382
11Mr. Cooper757-64%100%0%13,321
12JPMorgan Chase734+43%100%2%25,884
13E Mortgage Capital15new93.3%0%55

Every mortgage company ranked

Latest E Mortgage Capital mortgages complaints

ReceivedAboutIssueStateAnswerOn time
Nov 12, 2026MortgagesClosing on a mortgageClosing disclosure or other related disclosuresFLExplainedYes
Jul 16, 2026MortgagesClosing on a mortgageTrying to communicate with the company to fix an issue with the loan closingOHExplainedYes
Jul 8, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketingCAExplainedYes
Jun 24, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application processALExplainedNo
May 30, 2026MortgagesImproper use of your reportReporting company used your report improperlySCExplainedYes
May 8, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketingALExplainedYes
May 1, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageApplication denialsNCExplainedYes
Feb 25, 2026MortgagesTrouble during payment processFees chargedFLExplainedYes
Feb 20, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application processCOExplainedYes
Feb 18, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageDelays in the application processNCExplainedYes
Feb 9, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketingNCExplainedYes
Feb 3, 2026MortgagesClosing on a mortgageFees or costs after closingCAExplainedYes
Jan 22, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketingNVExplainedYes
Jan 19, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketingNVExplainedYes
Dec 31, 2025MortgagesClosing on a mortgageDelays with the closing processTXExplainedYes
Oct 29, 2025MortgagesApplying for a mortgage or refinancing an existing mortgageNegative impact of inaccurate appraisalCAExplainedYes
Sep 6, 2025MortgagesApplying for a mortgage or refinancing an existing mortgageLoan estimate or other related disclosuresWAExplainedYes
Aug 26, 2025MortgagesApplying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketingGAExplainedYes
Jun 17, 2025MortgagesApplying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application processMNExplainedYes
May 16, 2025MortgagesApplying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketingNCExplainedYes
Apr 18, 2025MortgagesClosing on a mortgageClosing disclosure or other related disclosuresCAExplainedYes
Apr 18, 2025MortgagesApplying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application processCAExplainedYes
Apr 17, 2025MortgagesApplying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketingNVExplainedYes
Mar 27, 2025MortgagesApplying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketingCAExplainedYes
Mar 12, 2025MortgagesApplying for a mortgage or refinancing an existing mortgageApplication denialsWAExplainedYes
Feb 14, 2025MortgagesApplying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketingNHExplainedYes
Jan 22, 2025MortgagesApplying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application processAZExplainedYes
Oct 1, 2024MortgagesClosing on a mortgageClosing disclosure or other related disclosuresCAExplainedYes
Sep 17, 2024MortgagesApplying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketingCAExplainedYes
Aug 7, 2024MortgagesApplying for a mortgage or refinancing an existing mortgageDelays in the application processSCExplainedYes

Your rights with mortgage lenders & servicers

Your mortgage servicer must correct errors you report in a written notice of error and answer written requests for information, usually within 30 business days. It must apply payments on the day they arrive, and it generally cannot start foreclosure until you are more than 120 days behind or while a complete loss-mitigation application is pending.

Scam warning: Be careful of anyone who charges up front to save your home, tells you to stop paying your servicer, or asks you to sign over the deed. HUD-approved housing counselors help for free.

General information, not legal advice; rules vary by state. Plain-English guides

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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