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Eagle Collection complaints

Consumers have filed 6 complaints about Eagle Collection since 2013, 1 of them in the last 12 months. It answered 0% on time and closed 0% with relief for the customer. The most common problem is problem with a company's investigation into an existing problem.

Rated once a company has 25+ complaints in 12 months. How it works

Complaints on record
6

Since November 2013

Last 12 months
1

new vs the year before

Answered on time
0%

Industry: 99.3%

Closed with relief
0%

Typical bank: 19%

Last 30 days
0

Newest: Oct 14, 2026

Rank
#164 of 188

Most complained-about banks & credit unions

Eagle Collection complaints by month

The busiest month was November 2013 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.

How Eagle Collection answered all time

  • Closed with explanation466.7%
  • Untimely response233.3%

"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means

What Eagle Collection complaints are about

  • Bank accounts117%
  • Debt collection583%

Top Eagle Collection problems

Inside "Cont'd attempts collect debt not owed"

  • Debt was paid 2

Eagle Collection compared with other banks & credit unions

#CompanyScore12 monthsChangeOn timeReliefGrade
1BancfirstBank accounts4928+56%100%0%D
2BannerBank accounts5128+40%100%0%C
3Customers BancorpBank accounts5728+75%100%8%C
4RBC BankBank accounts5926new96.2%19%C
5TruebillBank accounts9526new100%50%A
6City National BankBank accounts9125+32%100%36%A
7FirstbankBank accounts6925-4%100%12%B
8Eagle CollectionBank accounts-1new0%0%-

Compare side by side: Eagle Collection vs Bancfirst · Eagle Collection vs Banner · Eagle Collection vs Customers Bancorp · Eagle Collection vs RBC Bank

What people say about Eagle Collection

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Latest Eagle Collection complaints

Full log
ReceivedAboutIssueStateAnswerOn time
Oct 14, 2026Bank accountsProblem with a company's investigation into an existing problemInvestigation took more than 30 daysPANo timely replyNo
May 3, 2019Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedMINo timely replyNo
Oct 20, 2015Debt collectionTaking/threatening an illegal actionThreatened arrest/jail if do not payPAExplainedNo
Feb 26, 2015Debt collectionCont'd attempts collect debt not owedDebt was paidWIExplainedYes
Jun 3, 2014Debt collectionCommunication tacticsUsed obscene/profane/abusive languageMIExplainedNo
Nov 14, 2013Debt collectionCont'd attempts collect debt not owedDebt was paidWIExplainedYes

Questions about Eagle Collection

How many complaints does Eagle Collection have?

Eagle Collection has 6 complaints on record since November 2013, including 1 in the last 12 months and 0 in the last 30 days. That makes it number 3,042 of every company by complaints this year.

Does Eagle Collection respond to complaints?

Yes. Eagle Collection answered 0% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix. The rest were mostly closed with an explanation only.

What do people complain about most with Eagle Collection?
Is Eagle Collection legit?

Eagle Collection is a real company with a public complaint record: consumers have complained about it 6 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Eagle Collection legit? for the signals, red flags and how to protect yourself.

How do I file a complaint against Eagle Collection?

Complain to Eagle Collection in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.

Where do most Eagle Collection complaints come from?

Most come from Pennsylvania (2), Wisconsin (2), Michigan (2). Big states file more complaints, so the map shows complaints per 100,000 people.

Talk about Eagle Collection

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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