Bank · complaint record
RBC Bank complaints
Filed under RBC BANK (GEORGIA), NATIONAL ASSOCIATION
Consumers have filed 26 complaints about RBC Bank since 2025, 26 of them in the last 12 months. It answered 96.2% on time and closed 19% with relief for the customer - about the same as a typical bank. The most common problem is incorrect information on your report.
Average response record. How it works
- Complaints on record
- 26
- Last 12 months
- 26
- Answered on time
- 96.2%
- Closed with relief
- 19%
- Last 30 days
- 1
- Rank
- #104 of 188
Since November 2025
new vs the year before
Industry: 99.3%
Typical bank: 19%
Newest: Oct 20, 2026
Most complained-about banks & credit unions
RBC Bank complaints by month
The busiest month was April 2026 (6 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.
How RBC Bank answered last 12 months
- Closed with monetary relief519.2%
- Closed with explanation2180.8%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
- Answers on time28/4596.2% on time
- Relief for customers21/4019.2% closed with relief
- Complaint trend10/15no earlier year
What RBC Bank complaints are about
Top RBC Bank problems
Inside "Incorrect information on your report"
- Account status incorrect 2
- Account information incorrect 1
- Information belongs to someone else 1
Where RBC Bank complaints come from
Most complaints: California (3), Florida (3), Georgia (3), North Carolina (2), Texas (2).
RBC Bank compared with other banks & credit unions
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | BancfirstBank accounts | 49 | 28 | D |
| 2 | BannerBank accounts | 51 | 28 | C |
| 3 | Customers BancorpBank accounts | 57 | 28 | C |
| 4 | United Community BankBank accounts | 54 | 28 | C |
| 5 | TruebillBank accounts | 95 | 26 | A |
| 6 | RBC BankBank accounts | 59 | 26 | C |
| 7 | City National BankBank accounts | 91 | 25 | A |
| 8 | FirstbankBank accounts | 69 | 25 | B |
Compare side by side: RBC Bank vs Bancfirst · RBC Bank vs Banner · RBC Bank vs Customers Bancorp · RBC Bank vs United Community Bank
What people say about RBC Bank
All experiencesNo experiences with RBC Bank yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest RBC Bank complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Oct 20, 2026 | Debt collection | Attempts to collect debt not owedDebt was paid | Money back |
| Sep 22, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Explained |
| Sep 8, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Explained |
| Sep 4, 2026 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Aug 21, 2026 | Bank accounts | Closing an accountCan't close your account | Money back |
| Aug 19, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageDelays in the application process | Explained |
| Aug 12, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Aug 9, 2026 | Money transfers & apps | Unexpected or other fees | Explained |
| Aug 2, 2026 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | Explained |
| Aug 1, 2026 | Credit cards | Problem with a purchase shown on your statementCard was charged for something you did not purchase with the card | Money back |
| Jul 8, 2026 | Credit cards | Problem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statement | Explained |
| Jun 1, 2026 | Debt collection | Communication tacticsYou told them to stop contacting you, but they keep trying | Explained |
Questions about RBC Bank
How many complaints does RBC Bank have?
RBC Bank has 26 complaints on record since November 2025, including 26 in the last 12 months and 1 in the last 30 days. That makes it number 947 of every company by complaints this year.
Does RBC Bank respond to complaints?
Yes. RBC Bank answered 96.2% of its complaints on time (within 15 days) and closed 19% with relief - money back or a fix; 19.2% ended with money back. The rest were mostly closed with an explanation only. Its Response Score is 59/100 (grade C).
What do people complain about most with RBC Bank?
The most common problems are incorrect information on your report (4), closing an account (4), problem with a purchase shown on your statement (3).
Is RBC Bank legit?
RBC Bank is a real company with a public complaint record: consumers have complained about it 26 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is RBC Bank legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against RBC Bank?
Complain to RBC Bank in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most RBC Bank complaints come from?
Most come from California (3), Florida (3), Georgia (3). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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