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Mortgage company · complaint record

East Coast Capital complaints

Consumers have filed 3 complaints about East Coast Capital since 2018, 1 of them in the last 12 months. It answered 100% on time and closed 0% with relief for the customer. The most common problem is applying for a mortgage or refinancing an existing mortgage.

Rated once a company has 25+ complaints in 12 months. How it works

Complaints on record
3

Since December 2018

Last 12 months
1

new vs the year before

Answered on time
100%

Industry: 96%

Closed with relief
0%

Typical mortgage company: 5%

Last 30 days
1

Newest: Nov 4, 2026

Rank
#365 of 595

Most complained-about mortgage lenders & servicers

East Coast Capital complaints by month

The busiest month was December 2018 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.

How East Coast Capital answered all time

  • Closed with explanation3100%

"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means

Top East Coast Capital problems

Inside "Applying for a mortgage or refinancing an existing mortgage"

  • Changes in loan terms during the application process 1

East Coast Capital compared with other mortgage lenders & servicers

#CompanyScore12 monthsChangeOn timeReliefGrade
1Midwest Loan ServicesMortgages5029+53%100%0%C
2Truhome SolutionsMortgages4328+155%96.4%4%D
3NEXA MortgageMortgages828+22%46.4%0%F
4HilltopMortgages5128+40%100%0%C
5Land Home Financial ServicesMortgages2127+8%92.6%0%F
6First United Bank and TrustMortgages6027-31%100%0%C
7A&D MortgageMortgages4525+79%96%4%D
8East Coast CapitalMortgages-1new100%0%-

Compare side by side: East Coast Capital vs Midwest Loan Services · East Coast Capital vs Truhome Solutions · East Coast Capital vs NEXA Mortgage · East Coast Capital vs Hilltop

What people say about East Coast Capital

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Latest East Coast Capital complaints

Full log
ReceivedAboutIssueStateAnswerOn time
Nov 4, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageChanges in loan terms during the application processNYExplainedYes
Jun 18, 2021MortgagesApplying for a mortgage or refinancing an existing mortgageNYExplainedYes
Dec 23, 2018MortgagesClosing on a mortgageNYExplainedYes

Questions about East Coast Capital

How many complaints does East Coast Capital have?

East Coast Capital has 3 complaints on record since December 2018, including 1 in the last 12 months and 1 in the last 30 days. That makes it number 3,042 of every company by complaints this year.

Does East Coast Capital respond to complaints?

Yes. East Coast Capital answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only.

What do people complain about most with East Coast Capital?
Is East Coast Capital legit?

East Coast Capital is a real company with a public complaint record: consumers have complained about it 3 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is East Coast Capital legit? for the signals, red flags and how to protect yourself.

How do I file a complaint against East Coast Capital?

Complain to East Coast Capital in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.

Where do most East Coast Capital complaints come from?

Most come from New York (3). Big states file more complaints, so the map shows complaints per 100,000 people.

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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