Credit reporting
Eastern Bankshares credit reporting complaints
Consumers have filed 17 complaints about Eastern Bankshares's credit reporting, 7 in the last 12 months. Eastern Bankshares answered 100% on time and closed 0% with relief. See the whole Eastern Bankshares record.
Eastern Bankshares against other credit bureaus & report companies
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | TransUnion | 2,331,811 | 100% | 41% |
| 2 | Experian | 2,053,038 | 99.9% | 13% |
| 3 | Equifax | 2,003,445 | 99.9% | 40% |
| 4 | LexisNexis | 36,424 | 99.4% | 25% |
| 5 | CBC Companies | 22,776 | 100% | 53% |
| 6 | Capital One | 10,567 | 100% | 15% |
| 7 | FIS (Fidelity National Information Services) | 6,930 | 100% | 0% |
| 8 | Resurgent Capital Services | 5,816 | 99.9% | 21% |
| 9 | Early Warning Services (Zelle) | 4,540 | 100% | 0% |
| 10 | CL Holdings | 4,485 | 100% | 45% |
| 11 | Citibank | 4,468 | 100% | 48% |
| 12 | Bank of America | 4,455 | 99.4% | 13% |
| 13 | Eastern Bankshares | 7 | 100% | 0% |
Latest Eastern Bankshares credit reporting complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Oct 31, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | In progress |
| Oct 6, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| May 9, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Apr 28, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Apr 27, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Apr 9, 2026 | Credit reporting | Problem with a company's investigation into an existing problemDifficulty submitting a dispute or getting information about a dispute over the phone | Explained |
| Mar 26, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Sep 3, 2025 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Jun 30, 2025 | Credit reporting | Incorrect information on your reportOld information reappears or never goes away | Explained |
| Apr 2, 2025 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Jan 20, 2025 | Credit reporting | Incorrect information on your reportOld information reappears or never goes away | Explained |
| Jun 24, 2024 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Feb 1, 2024 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Nov 11, 2023 | Credit reporting | Credit monitoring or identity theft protection servicesProblem canceling credit monitoring or identify theft protection service | Explained |
| Sep 25, 2021 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Feb 25, 2021 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Feb 6, 2021 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
Your rights with credit bureaus & report companies
Under the Fair Credit Reporting Act you can dispute anything inaccurate or incomplete on your report, and the credit bureau generally has to investigate within 30 days (45 in some cases) and fix or delete what it cannot verify. You are entitled to free reports from each nationwide bureau at annualcreditreport.com, and you can place a fraud alert or a free security freeze.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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