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Debt collector · complaint record

Emerald Canyon Capital complaints

Consumers have filed 43 complaints about Emerald Canyon Capital since 2013, none in the last 12 months. It answered 93% on time and closed 30% with relief for the customer. The most common problem is improper contact or sharing of info.

Rated once a company has 25+ complaints in 12 months. How it works

Complaints on record
43

Since December 2013

Last 12 months
0

new vs the year before

Answered on time
93%

Industry: 96.5%

Closed with relief
30%

Typical debt collector: 24%

Last 30 days
0

Newest: Apr 21, 2025

Rank
-

Emerald Canyon Capital complaints by month

The busiest month was February 2014 (10 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.

How Emerald Canyon Capital answered all time

  • Closed with monetary relief24.7%
  • Closed with non-monetary relief1023.3%
  • Closed with explanation2865.1%
  • Untimely response37%

"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means

What Emerald Canyon Capital complaints are about

Top Emerald Canyon Capital problems

Inside "Improper contact or sharing of info"

  • Talked to a third party about my debt 6
  • Contacted employer after asked not to 5
  • Contacted me after I asked not to 1

Where Emerald Canyon Capital complaints come from

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Complaints per 100,000 peopleFewerMore

Most complaints: Texas (10), Pennsylvania (6), California (4), Arizona (3), Ohio (2).

Emerald Canyon Capital compared with other debt collectors

#CompanyScore12 monthsChangeOn timeReliefGrade
1Green SquareDebt collection1025new0%0%F
2EMoneyUSADebt collection5325+25%100%0%C
3Mullooly Jeffrey Rooney & FlynnDebt collection5625-4%100%0%C
4Credit World ServicesDebt collection4725+79%100%0%D
5Keynote ConsultingDebt collection1025+4%56%0%F
6Augusta Collection AgencyDebt collection1025new0%0%F
7Advance Bureau of CollectionsDebt collection1925+4%92%0%F
8Emerald Canyon CapitalDebt collection-0new93%30%-

Compare side by side: Emerald Canyon Capital vs Green Square · Emerald Canyon Capital vs EMoneyUSA · Emerald Canyon Capital vs Mullooly Jeffrey Rooney & Flynn · Emerald Canyon Capital vs Credit World Services

What people say about Emerald Canyon Capital

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Latest Emerald Canyon Capital complaints

Full log
ReceivedAboutIssueStateAnswerOn time
Apr 21, 2025Debt collectionCommunication tacticsYou told them to stop contacting you, but they keep tryingKSNo timely replyNo
May 31, 2016Debt collectionCommunication tacticsUsed obscene/profane/abusive languageOHNo timely replyNo
Dec 24, 2014Debt collectionCont'd attempts collect debt not owedDebt was paidAZNo timely replyNo
Jun 20, 2014Debt collectionTaking/threatening an illegal actionThreatened arrest/jail if do not payTXExplainedYes
Jun 12, 2014Debt collectionImproper contact or sharing of infoContacted employer after asked not toTXExplainedYes
Jun 10, 2014Debt collectionImproper contact or sharing of infoTalked to a third party about my debtTXExplainedYes
Jun 10, 2014Debt collectionCont'd attempts collect debt not owedDebt was paidMAExplainedYes
May 28, 2014Debt collectionTaking/threatening an illegal actionThreatened arrest/jail if do not payIDExplainedYes
May 27, 2014Debt collectionCommunication tacticsThreatened to take legal actionTNExplainedYes
May 14, 2014Debt collectionCommunication tacticsThreatened to take legal actionCAExplainedYes
May 13, 2014Debt collectionCommunication tacticsFrequent or repeated callsILExplainedYes
May 6, 2014Debt collectionImproper contact or sharing of infoContacted employer after asked not toTXExplainedYes

Questions about Emerald Canyon Capital

How many complaints does Emerald Canyon Capital have?

Emerald Canyon Capital has 43 complaints on record since December 2013, including 0 in the last 12 months and 0 in the last 30 days.

Does Emerald Canyon Capital respond to complaints?

Yes. Emerald Canyon Capital answered 93% of its complaints on time (within 15 days) and closed 30% with relief - money back or a fix. The rest were mostly closed with an explanation only.

What do people complain about most with Emerald Canyon Capital?
Is Emerald Canyon Capital legit?

Emerald Canyon Capital is a real company with a public complaint record: consumers have complained about it 43 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Emerald Canyon Capital legit? for the signals, red flags and how to protect yourself.

How do I file a complaint against Emerald Canyon Capital?

Complain to Emerald Canyon Capital in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.

Where do most Emerald Canyon Capital complaints come from?

Most come from Texas (10), Pennsylvania (6), California (4). Big states file more complaints, so the map shows complaints per 100,000 people.

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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