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Complaint log

EMoneyUSA complaint log

The newest complaints about EMoneyUSA, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Jul 18, 2024Payday & personal loansCharged fees or interest you didn't expectWIExplainedYes
Feb 28, 2024Debt collectionTook or threatened to take negative or legal actionThreatened to arrest you or take you to jail if you do not payTXExplainedYes
Jan 9, 2024Credit reportingImproper use of your reportReporting company used your report improperlyNVExplainedYes
Mar 6, 2023Credit reportingImproper use of your reportReporting company used your report improperlyTXExplainedYes
Feb 21, 2022Payday & personal loansIncorrect information on your reportInformation belongs to someone elseTXExplainedYes
Jun 28, 2021Debt collectionTook or threatened to take negative or legal actionSeized or attempted to seize your propertyTXExplainedYes
Oct 28, 2020Debt collectionThreatened to contact someone or share information improperlyTalked to a third-party about your debtTXExplainedYes
Oct 20, 2020Payday & personal loansCharged fees or interest you didn't expectMOExplainedYes
Jul 15, 2020Credit reportingIncorrect information on your reportAccount information incorrectTXExplainedYes
Jun 5, 2020Payday & personal loansIncorrect information on your reportAccount information incorrectWIExplainedYes
May 26, 2020Debt collectionFalse statements or representationAttempted to collect wrong amountMOExplainedYes
May 26, 2020Debt collectionFalse statements or representationAttempted to collect wrong amountMOExplainedYes
Apr 15, 2020Debt collectionAttempts to collect debt not owedDebt is not yoursTXExplainedYes
Apr 7, 2020Credit reportingIncorrect information on your reportInformation belongs to someone elseTXExplainedYes
Jan 10, 2020Payday & personal loansStruggling to pay your loanTXExplainedYes
Dec 26, 2019Payday & personal loansIncorrect information on your reportInformation is missing that should be on the reportOHExplainedYes
Dec 9, 2019Payday & personal loansProblem with the payoff process at the end of the loanTXExplainedYes
Oct 14, 2019Payday & personal loansProblem when making paymentsMOExplainedYes
Sep 15, 2019Debt collectionFalse statements or representationAttempted to collect wrong amountMOExplainedYes
Sep 2, 2019Payday & personal loansIncorrect information on your reportInformation belongs to someone elseTXExplainedYes
Aug 27, 2019Payday & personal loansCan't stop withdrawals from your bank accountMOExplainedYes
Jun 15, 2019Credit reportingIncorrect information on your reportInformation belongs to someone elseTXExplainedYes
Jun 4, 2019Debt collectionCommunication tacticsYou told them to stop contacting you, but they keep tryingMOExplainedYes
Apr 10, 2019Debt collectionWritten notification about debtDidn't receive notice of right to disputeTXExplainedYes
Feb 28, 2019Debt collectionFalse statements or representationImpersonated attorney, law enforcement, or government officialTXExplainedYes
Feb 19, 2019Credit reportingIncorrect information on your reportInformation belongs to someone elseMOExplainedYes
Feb 18, 2019Credit reportingIncorrect information on your reportAccount status incorrectTXExplainedYes
Feb 13, 2019Credit reportingIncorrect information on your reportAccount information incorrectTXExplainedYes
Dec 13, 2018Payday & personal loansProblem when making paymentsTXExplainedYes
Sep 20, 2018Payday & personal loansCharged fees or interest you didn't expectTXExplainedYes
Sep 17, 2018Debt collectionThreatened to contact someone or share information improperlyContacted you after you asked them to stopTXExplainedYes
Aug 10, 2018Payday & personal loansProblem with the payoff process at the end of the loanMOExplainedYes
Aug 2, 2018Payday & personal loansProblem when making paymentsTXExplainedYes
Aug 1, 2018Debt collectionWritten notification about debtDidn't receive enough information to verify debtTXExplainedYes
Jul 23, 2018Payday & personal loansStruggling to pay your loanTXExplainedYes
Jun 25, 2018Debt collectionCommunication tacticsYou told them to stop contacting you, but they keep tryingMOExplainedYes
Jun 23, 2018Payday & personal loansCan't stop withdrawals from your bank accountTXExplainedYes
Apr 11, 2018Debt collectionCommunication tacticsFrequent or repeated callsOHExplainedYes
Mar 19, 2018Credit reportingIncorrect information on your reportInformation belongs to someone elseTXExplainedYes
Nov 13, 2017Credit reportingIncorrect information on your reportAccount information incorrectTXExplainedYes
Aug 16, 2017Payday & personal loansStruggling to pay your loanOHExplainedYes
Apr 21, 2017Debt collectionDisclosure verification of debtNot given enough info to verify debtTXExplainedYes
Nov 7, 2016Payday & personal loansProblems when you are unable to payTXExplainedYes
Aug 4, 2016Payday & personal loansManaging the loan or leaseWIExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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