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Debt relief & credit repair

Encore Capital debt relief & credit repair complaints

Consumers have filed 384 complaints about Encore Capital's debt relief & credit repair, 146 in the last 12 months (+19%). Encore Capital answered 100% on time and closed 23% with relief. See the whole Encore Capital record.

Encore Capital against other debt relief & credit repair companies

#Company12 monthsChangeOn timeReliefAll time
1Experian351+4%100%10%1,702
2Equifax256+30%100%32%1,123
3TransUnion249+26%100%58%1,115
4Consumer Financial Services Solutions224+104%68.8%0%403
5National Debt Relief180+50%98.9%0%350
6Encore Capital (Midland Credit)146+19%100%23%384
7Freedom Financial Network96+28%100%27%492
8Resurgent Capital Services93+31%100%21%221
9The J. G. Wentworth91+98%100%0%157
10Capital One86+7%100%16%376
11Kikoff72+11%100%0%208
12Americor Funding54+54%100%0%154

Every debt relief company ranked

Latest Encore Capital debt relief & credit repair complaints

ReceivedAboutIssueStateAnswerOn time
Sep 2, 2026Debt relief & credit repairProblem with customer serviceNYExplainedYes
Sep 1, 2026Debt relief & credit repairCharged upfront or unexpected feesSCFixedYes
Aug 31, 2026Debt relief & credit repairDidn't provide services promisedPAFixedYes
Aug 30, 2026Debt relief & credit repairConfusing or missing disclosuresNCFixedYes
Aug 26, 2026Debt relief & credit repairConfusing or missing disclosuresVAExplainedYes
Aug 25, 2026Debt relief & credit repairConfusing or missing disclosuresFLExplainedYes
Aug 25, 2026Debt relief & credit repairConfusing or missing disclosuresCOExplainedYes
Aug 25, 2026Debt relief & credit repairConfusing or missing disclosuresFLExplainedYes
Aug 22, 2026Debt relief & credit repairConfusing or misleading advertising or marketingTXFixedYes
Aug 21, 2026Debt relief & credit repairDidn't provide services promisedCAExplainedYes
Aug 17, 2026Debt relief & credit repairProblem with customer serviceSCExplainedYes
Aug 16, 2026Debt relief & credit repairUnauthorized withdrawals or chargesMDFixedYes
Aug 15, 2026Debt relief & credit repairUnauthorized withdrawals or chargesLAExplainedYes
Aug 14, 2026Debt relief & credit repairConfusing or missing disclosuresPAExplainedYes
Aug 14, 2026Debt relief & credit repairDidn't provide services promisedILExplainedYes
Aug 9, 2026Debt relief & credit repairUnauthorized withdrawals or chargesTXExplainedYes
Aug 8, 2026Debt relief & credit repairConfusing or missing disclosuresTXExplainedYes
Aug 7, 2026Debt relief & credit repairUnauthorized withdrawals or chargesMDFixedYes
Jul 31, 2026Debt relief & credit repairDidn't provide services promisedNCExplainedYes
Jul 31, 2026Debt relief & credit repairUnauthorized withdrawals or chargesALExplainedYes
Jul 29, 2026Debt relief & credit repairUnauthorized withdrawals or chargesCAFixedYes
Jul 26, 2026Debt relief & credit repairProblem with customer serviceNYFixedYes
Jul 23, 2026Debt relief & credit repairProblem with customer serviceILExplainedYes
Jul 23, 2026Debt relief & credit repairUnauthorized withdrawals or chargesVAFixedYes
Jul 21, 2026Debt relief & credit repairProblem with customer serviceVAFixedYes
Jul 16, 2026Debt relief & credit repairProblem with customer serviceWIFixedYes
Jul 16, 2026Debt relief & credit repairUnauthorized withdrawals or chargesOHExplainedYes
Jul 15, 2026Debt relief & credit repairProblem with customer servicePAFixedYes
Jul 15, 2026Debt relief & credit repairConfusing or missing disclosuresNCExplainedYes
Jul 6, 2026Debt relief & credit repairUnauthorized withdrawals or chargesMOExplainedYes

Your rights with debt relief & credit repair companies

The Credit Repair Organizations Act bans credit repair companies from charging before the work is done and gives you three days to cancel. Debt settlement companies that sell by phone cannot charge fees until they have actually settled a debt. You can do everything a credit repair company does yourself, for free.

Scam warning: Walk away from anyone who wants money up front, tells you to stop contacting your creditors, or promises a "new credit identity".

General information, not legal advice; rules vary by state. Plain-English guides

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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