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Debt collector · complaint record

Essential Retrieval Group complaints

Consumers have filed 30 complaints about Essential Retrieval Group since 2014, none in the last 12 months. It answered 6.7% on time and closed 0% with relief for the customer. The most common problem is cont'd attempts collect debt not owed.

Rated once a company has 25+ complaints in 12 months. How it works

Complaints on record
30

Since March 2014

Last 12 months
0

new vs the year before

Answered on time
6.7%

Industry: 96.5%

Closed with relief
0%

Typical debt collector: 24%

Last 30 days
0

Newest: May 26, 2021

Rank
-

Essential Retrieval Group complaints by month

The busiest month was February 2016 (4 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.

How Essential Retrieval Group answered all time

  • Closed with explanation1033.3%
  • Closed26.7%
  • Untimely response1860%

"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means

What Essential Retrieval Group complaints are about

Top Essential Retrieval Group problems

Inside "Cont'd attempts collect debt not owed"

  • Debt is not mine 8
  • Debt was paid 1
  • Debt was discharged in bankruptcy 1

Where Essential Retrieval Group complaints come from

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Complaints per 100,000 peopleFewerMore

Most complaints: Florida (4), Tennessee (3), Washington (3), California (2), Nevada (2).

Essential Retrieval Group compared with other debt collectors

#CompanyScore12 monthsChangeOn timeReliefGrade
1Green SquareDebt collection1025new0%0%F
2EMoneyUSADebt collection5325+25%100%0%C
3Mullooly Jeffrey Rooney & FlynnDebt collection5625-4%100%0%C
4Credit World ServicesDebt collection4725+79%100%0%D
5Keynote ConsultingDebt collection1025+4%56%0%F
6Augusta Collection AgencyDebt collection1025new0%0%F
7Advance Bureau of CollectionsDebt collection1925+4%92%0%F
8Essential Retrieval GroupDebt collection-0new6.7%0%-

Compare side by side: Essential Retrieval Group vs Green Square · Essential Retrieval Group vs EMoneyUSA · Essential Retrieval Group vs Mullooly Jeffrey Rooney & Flynn · Essential Retrieval Group vs Credit World Services

What people say about Essential Retrieval Group

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Latest Essential Retrieval Group complaints

Full log
ReceivedAboutIssueStateAnswerOn time
May 26, 2021Debt collectionTook or threatened to take negative or legal actionThreatened to sue you for very old debtORNo timely replyNo
Apr 3, 2021Debt collectionThreatened to contact someone or share information improperlyTalked to a third-party about your debtDCNo timely replyNo
Mar 17, 2021Debt collectionTook or threatened to take negative or legal actionThreatened to arrest you or take you to jail if you do not payWANo timely replyNo
Sep 2, 2020Debt collectionTook or threatened to take negative or legal actionThreatened to arrest you or take you to jail if you do not payTNNo timely replyNo
Jan 17, 2020Debt collectionTook or threatened to take negative or legal actionThreatened to arrest you or take you to jail if you do not payFLNo timely replyNo
Jan 17, 2019Debt collectionFalse statements or representationIndicated you were committing crime by not paying debtGANo timely replyNo
May 3, 2016Debt collectionFalse statements or representationImpersonated an attorney or officialMNNo timely replyNo
Apr 20, 2016Debt collectionTaking/threatening an illegal actionThreatened to sue on too old debtCANo timely replyNo
Apr 5, 2016Debt collectionImproper contact or sharing of infoTalked to a third party about my debtILNo timely replyNo
Feb 25, 2016Debt collectionCont'd attempts collect debt not owedDebt is not mineIDNo timely replyNo
Feb 12, 2016Debt collectionCont'd attempts collect debt not owedDebt was paidMDNo timely replyNo
Feb 4, 2016Debt collectionTaking/threatening an illegal actionThreatened arrest/jail if do not payPANo timely replyNo

Questions about Essential Retrieval Group

How many complaints does Essential Retrieval Group have?

Essential Retrieval Group has 30 complaints on record since March 2014, including 0 in the last 12 months and 0 in the last 30 days.

Does Essential Retrieval Group respond to complaints?

Yes. Essential Retrieval Group answered 6.7% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix. The rest were mostly closed with an explanation only.

What do people complain about most with Essential Retrieval Group?
Is Essential Retrieval Group legit?

Essential Retrieval Group is a real company with a public complaint record: consumers have complained about it 30 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Essential Retrieval Group legit? for the signals, red flags and how to protect yourself.

How do I file a complaint against Essential Retrieval Group?

Complain to Essential Retrieval Group in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.

Where do most Essential Retrieval Group complaints come from?

Most come from Florida (4), Tennessee (3), Washington (3). Big states file more complaints, so the map shows complaints per 100,000 people.

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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