Mortgage company · complaint record
Executive Financial Group complaints
Consumers have filed 2 complaints about Executive Financial Group since 2020, none in the last 12 months. It answered 100% on time and closed 0% with relief for the customer. The most common problem is applying for a mortgage or refinancing an existing mortgage.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 2
- Last 12 months
- 0
- Answered on time
- 100%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- -
Since June 2020
new vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: Oct 27, 2021
Executive Financial Group complaints by month
The busiest month was June 2020 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Executive Financial Group answered all time
- Closed with explanation2100%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
Top Executive Financial Group problems
Executive Financial Group compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Truhome SolutionsMortgages | 43 | 28 | D |
| 3 | NEXA MortgageMortgages | 8 | 28 | F |
| 4 | HilltopMortgages | 51 | 28 | C |
| 5 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 6 | First United Bank and TrustMortgages | 60 | 27 | C |
| 7 | A&D MortgageMortgages | 45 | 25 | D |
| 8 | Executive Financial GroupMortgages | - | 0 | - |
Compare side by side: Executive Financial Group vs Midwest Loan Services · Executive Financial Group vs Truhome Solutions · Executive Financial Group vs NEXA Mortgage · Executive Financial Group vs Hilltop
What people say about Executive Financial Group
All experiencesNo experiences with Executive Financial Group yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Executive Financial Group complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Oct 27, 2021 | Mortgages | Closing on a mortgage | Explained |
| Jun 13, 2020 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Explained |
Questions about Executive Financial Group
How many complaints does Executive Financial Group have?
Executive Financial Group has 2 complaints on record since June 2020, including 0 in the last 12 months and 0 in the last 30 days.
Does Executive Financial Group respond to complaints?
Yes. Executive Financial Group answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Executive Financial Group?
The most common problems are applying for a mortgage or refinancing an existing mortgage (1), closing on a mortgage (1).
Is Executive Financial Group legit?
Executive Financial Group is a real company with a public complaint record: consumers have complained about it 2 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Executive Financial Group legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Executive Financial Group?
Complain to Executive Financial Group in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Executive Financial Group complaints come from?
Most come from California (2). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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