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Complaint log

Express Cash Mart Management complaint log

The newest complaints about Express Cash Mart Management, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Sep 16, 2025Debt collectionAttempts to collect debt not owedDebt is not yoursWANo timely replyNo
Jun 26, 2020Debt collectionAttempts to collect debt not owedDebt was result of identity theftMOExplainedYes
Apr 15, 2019Debt collectionAttempts to collect debt not owedDebt was already discharged in bankruptcy and is no longer owedTXExplainedYes
Oct 4, 2018Payday & personal loansProblem when making paymentsWIExplainedYes
Dec 3, 2017Payday & personal loansIncorrect information on your reportAccount status incorrectWIExplainedNo
Nov 30, 2017Debt collectionWritten notification about debtDidn't receive notice of right to disputeWIExplainedNo
Nov 18, 2015Payday & personal loansProblems when you are unable to payILExplainedNo
Oct 27, 2015Payday & personal loansCharged fees or interest I didn't expectILFixedYes
Sep 8, 2015Payday & personal loansCan't contact lenderILExplainedYes
May 11, 2015Debt collectionImproper contact or sharing of infoContacted me after I asked not toWIExplainedYes
Feb 13, 2015Payday & personal loansProblems when you are unable to payILExplainedYes
Feb 11, 2015Debt collectionImproper contact or sharing of infoContacted employer after asked not to-ExplainedYes
Dec 16, 2014Payday & personal loansCharged fees or interest I didn't expectILFixedYes
Nov 11, 2014Payday & personal loansCharged fees or interest I didn't expectILFixedYes
Oct 10, 2014Payday & personal loansCharged fees or interest I didn't expectILExplainedNo
Sep 18, 2014Payday & personal loansProblems when you are unable to payILExplainedNo
May 16, 2014Debt collectionCommunication tacticsFrequent or repeated callsMOExplainedNo
May 13, 2014Payday & personal loansCharged fees or interest I didn't expectILExplainedNo

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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