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Complaint log

FactorTrust complaint log

The newest complaints about FactorTrust, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Nov 11, 2024Credit reportingIncorrect information on your reportAccount information incorrectLAExplainedYes
Nov 11, 2024Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportNYExplainedYes
Nov 11, 2024Credit reportingUnable to get your credit report or credit scoreOther problem getting your report or credit scoreGAExplainedYes
Nov 11, 2024Credit reportingUnable to get your credit report or credit scoreOther problem getting your report or credit scoreFLExplainedYes
Nov 11, 2024Credit reportingImproper use of your reportReporting company used your report improperlyMSExplainedYes
Nov 11, 2024Credit reportingImproper use of your reportReporting company used your report improperlyMSExplainedYes
Nov 11, 2024Credit reportingImproper use of your reportReporting company used your report improperlySCExplainedYes
Nov 10, 2024Credit reportingImproper use of your reportReporting company used your report improperlyMSExplainedYes
Nov 10, 2024Credit reportingImproper use of your reportReporting company used your report improperlyMSExplainedYes
Nov 10, 2024Credit reportingImproper use of your reportReporting company used your report improperlyMSExplainedYes
Nov 10, 2024Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportNYExplainedYes
Nov 9, 2024Credit reportingImproper use of your reportReporting company used your report improperlyMSExplainedYes
Nov 9, 2024Credit reportingUnable to get your credit report or credit scoreProblem getting your free annual credit reportTXExplainedYes
Nov 9, 2024Credit reportingImproper use of your reportReporting company used your report improperlySCExplainedYes
Nov 9, 2024Credit reportingImproper use of your reportReporting company used your report improperlyMSExplainedYes
Nov 9, 2024Credit reportingImproper use of your reportReporting company used your report improperlyMSExplainedYes
Nov 9, 2024Credit reportingIncorrect information on your reportInformation belongs to someone elseFLExplainedYes
Nov 9, 2024Credit reportingImproper use of your reportReporting company used your report improperlyMSExplainedYes
Nov 8, 2024Credit reportingImproper use of your reportReporting company used your report improperlyMSExplainedYes
Nov 8, 2024Credit reportingImproper use of your reportReporting company used your report improperlyMSExplainedYes
Nov 8, 2024Credit reportingProblem with a company's investigation into an existing problemDifficulty submitting a dispute or getting information about a dispute over the phoneGAExplainedYes
Nov 8, 2024Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportNYExplainedYes
Nov 8, 2024Credit reportingIncorrect information on your reportInformation belongs to someone elseOHExplainedYes
Nov 7, 2024Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportMDExplainedYes
Nov 7, 2024Credit reportingIncorrect information on your reportInformation is incorrectGAExplainedYes
Nov 6, 2024Credit reportingIncorrect information on your reportInformation belongs to someone elseGAExplainedYes
Nov 6, 2024Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportNYExplainedYes
Nov 6, 2024Credit reportingProblem with fraud alerts or security freezesNVExplainedYes
Nov 6, 2024Credit reportingProblem with fraud alerts or security freezesGAExplainedYes
Nov 4, 2024Credit reportingProblem with fraud alerts or security freezesPAExplainedYes
Nov 4, 2024Credit reportingImproper use of your reportReporting company used your report improperlyMSExplainedYes
Nov 4, 2024Credit reportingProblem with fraud alerts or security freezesTXExplainedYes
Nov 3, 2024Credit reportingImproper use of your reportReporting company used your report improperlyCAExplainedYes
Nov 2, 2024Credit reportingProblem with fraud alerts or security freezesNVExplainedYes
Nov 2, 2024Credit reportingIncorrect information on your reportPersonal information incorrectMSExplainedYes
Nov 2, 2024Credit reportingProblem with fraud alerts or security freezesNVExplainedYes
Nov 2, 2024Credit reportingProblem with fraud alerts or security freezesTXExplainedYes
Nov 2, 2024Credit reportingProblem with fraud alerts or security freezesNVExplainedYes
Oct 31, 2024Credit reportingIncorrect information on your reportAccount information incorrectLAExplainedYes
Oct 31, 2024Credit reportingIncorrect information on your reportInformation belongs to someone elseGAExplainedYes
Oct 31, 2024Credit reportingIncorrect information on your reportAccount information incorrectLAExplainedYes
Oct 30, 2024Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportNYExplainedYes
Oct 30, 2024Credit reportingProblem with fraud alerts or security freezesFLExplainedYes
Oct 30, 2024Credit reportingProblem with fraud alerts or security freezesFLExplainedYes
Oct 30, 2024Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeFLExplainedYes
Oct 29, 2024Credit reportingImproper use of your reportReporting company used your report improperlyILExplainedYes
Oct 29, 2024Credit reportingProblem with fraud alerts or security freezesFLExplainedYes
Oct 29, 2024Credit reportingProblem with fraud alerts or security freezesFLExplainedYes
Oct 28, 2024Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeNYExplainedYes
Oct 28, 2024Credit reportingIncorrect information on your reportPersonal information incorrectGAExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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