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Complaint log

FactorTrust complaint log

The newest complaints about FactorTrust, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Nov 18, 2024Credit reportingUnable to get your credit report or credit scoreOther problem getting your report or credit scoreNYExplainedYes
Nov 18, 2024Credit reportingProblem with fraud alerts or security freezesFLExplainedYes
Nov 18, 2024Credit reportingUnable to get your credit report or credit scoreOther problem getting your report or credit scoreNYExplainedYes
Nov 18, 2024Credit reportingImproper use of your reportReporting company used your report improperlyMSExplainedYes
Nov 18, 2024Credit reportingImproper use of your reportReporting company used your report improperlyMSExplainedYes
Nov 18, 2024Credit reportingIncorrect information on your reportPersonal information incorrectMSExplainedYes
Nov 17, 2024Credit reportingImproper use of your reportReporting company used your report improperlyMSExplainedYes
Nov 16, 2024Credit reportingIncorrect information on your reportInformation belongs to someone elseNYExplainedYes
Nov 16, 2024Credit reportingIncorrect information on your reportInformation belongs to someone elseNYExplainedYes
Nov 16, 2024Credit reportingIncorrect information on your reportPersonal information incorrectMSExplainedYes
Nov 16, 2024Credit reportingUnable to get your credit report or credit scoreOther problem getting your report or credit scoreMDExplainedYes
Nov 16, 2024Credit reportingUnable to get your credit report or credit scoreProblem getting your free annual credit reportTNExplainedYes
Nov 16, 2024Credit reportingUnable to get your credit report or credit scoreProblem getting your free annual credit reportTNExplainedYes
Nov 16, 2024Credit reportingUnable to get your credit report or credit scoreProblem getting your free annual credit reportFLExplainedYes
Nov 16, 2024Credit reportingImproper use of your reportReporting company used your report improperlyMSExplainedYes
Nov 16, 2024Credit reportingUnable to get your credit report or credit scoreOther problem getting your report or credit scoreTXExplainedYes
Nov 15, 2024Credit reportingProblem with a company's investigation into an existing problemWas not notified of investigation status or resultsTXExplainedYes
Nov 14, 2024Credit reportingIncorrect information on your reportPublic record information inaccurateNYExplainedYes
Nov 14, 2024Credit reportingIncorrect information on your reportInformation belongs to someone elseCAExplainedYes
Nov 14, 2024Credit reportingIncorrect information on your reportPersonal information incorrectMSExplainedYes
Nov 13, 2024Credit reportingImproper use of your reportReporting company used your report improperlyMSExplainedYes
Nov 13, 2024Credit reportingUnable to get your credit report or credit scoreProblem getting your free annual credit reportMAExplainedYes
Nov 13, 2024Credit reportingImproper use of your reportReporting company used your report improperlyGAExplainedYes
Nov 13, 2024Credit reportingImproper use of your reportReporting company used your report improperlyUTExplainedYes
Nov 12, 2024Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportNYExplainedYes
Nov 12, 2024Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportNYExplainedYes
Nov 12, 2024Credit reportingImproper use of your reportReporting company used your report improperlyMSExplainedYes
Nov 12, 2024Credit reportingImproper use of your reportReporting company used your report improperlyMSExplainedYes
Nov 12, 2024Credit reportingIncorrect information on your reportPersonal information incorrectMSExplainedYes
Nov 12, 2024Credit reportingImproper use of your reportReporting company used your report improperlyMSExplainedYes
Nov 12, 2024Credit reportingImproper use of your reportReporting company used your report improperlyMSExplainedYes
Nov 12, 2024Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportNYExplainedYes
Nov 12, 2024Credit reportingImproper use of your reportReporting company used your report improperlyMSExplainedYes
Nov 12, 2024Credit reportingProblem with fraud alerts or security freezesCAExplainedYes
Nov 12, 2024Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportNYExplainedYes
Nov 12, 2024Credit reportingImproper use of your reportReporting company used your report improperlyFLExplainedYes
Nov 12, 2024Credit reportingImproper use of your reportReporting company used your report improperlyMSExplainedYes
Nov 12, 2024Credit reportingImproper use of your reportReporting company used your report improperlyMSExplainedYes
Nov 12, 2024Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportNYExplainedYes
Nov 12, 2024Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportNYExplainedYes
Nov 12, 2024Credit reportingImproper use of your reportReporting company used your report improperlyMSExplainedYes
Nov 12, 2024Credit reportingImproper use of your reportReporting company used your report improperlyMSExplainedYes
Nov 12, 2024Credit reportingImproper use of your reportReporting company used your report improperlyMSExplainedYes
Nov 12, 2024Credit reportingImproper use of your reportReporting company used your report improperlyMSExplainedYes
Nov 11, 2024Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportNYExplainedYes
Nov 11, 2024Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportNYExplainedYes
Nov 11, 2024Credit reportingImproper use of your reportReporting company used your report improperlyMSExplainedYes
Nov 11, 2024Credit reportingProblem with a company's investigation into an existing problemWas not notified of investigation status or resultsSCExplainedYes
Nov 11, 2024Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportNYExplainedYes
Nov 11, 2024Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportVAExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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