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Complaint log

FactorTrust complaint log

The newest complaints about FactorTrust, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Feb 5, 2025Credit reportingIncorrect information on your reportInformation that should be on the report is missingCAExplainedYes
Feb 5, 2025Credit reportingIncorrect information on your reportInformation that should be on the report is missingCAExplainedYes
Feb 5, 2025Credit reportingIncorrect information on your reportInformation that should be on the report is missingCAExplainedYes
Feb 5, 2025Credit reportingIncorrect information on your reportInformation that should be on the report is missingCAExplainedYes
Feb 5, 2025Credit reportingIncorrect information on your reportInformation that should be on the report is missingCAExplainedYes
Feb 5, 2025Credit reportingImproper use of your reportReporting company used your report improperlyTNExplainedYes
Feb 5, 2025Credit reportingIncorrect information on your reportInformation belongs to someone elsePAExplainedYes
Feb 5, 2025Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportMSExplainedYes
Feb 4, 2025Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeTNExplainedYes
Feb 4, 2025Credit reportingProblem with fraud alerts or security freezesCAExplainedYes
Feb 4, 2025Credit reportingProblem with fraud alerts or security freezesNYExplainedYes
Feb 4, 2025Credit reportingProblem with fraud alerts or security freezesNCExplainedYes
Feb 4, 2025Credit reportingProblem with fraud alerts or security freezesORExplainedYes
Feb 4, 2025Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportKYExplainedYes
Feb 4, 2025Credit reportingUnable to get your credit report or credit scoreOther problem getting your report or credit scoreNJExplainedYes
Feb 3, 2025Credit reportingIncorrect information on your reportPersonal information incorrectMSExplainedYes
Feb 2, 2025Credit reportingIncorrect information on your reportInformation belongs to someone elseGAExplainedYes
Feb 2, 2025Credit reportingImproper use of your reportReporting company used your report improperlyTXExplainedYes
Feb 2, 2025Credit reportingIncorrect information on your reportInformation that should be on the report is missingCAExplainedYes
Feb 2, 2025Credit reportingIncorrect information on your reportInformation that should be on the report is missingCAExplainedYes
Feb 2, 2025Credit reportingIncorrect information on your reportInformation that should be on the report is missingCAExplainedYes
Feb 1, 2025Credit reportingImproper use of your reportReporting company used your report improperlyMSExplainedYes
Feb 1, 2025Credit reportingImproper use of your reportReporting company used your report improperlyMNExplainedYes
Feb 1, 2025Credit reportingIncorrect information on your reportPersonal information incorrectILExplainedYes
Feb 1, 2025Credit reportingUnable to get your credit report or credit scoreProblem getting your free annual credit reportTXExplainedYes
Feb 1, 2025Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportVAExplainedYes
Feb 1, 2025Credit reportingIncorrect information on your reportInformation that should be on the report is missingCAExplainedYes
Feb 1, 2025Credit reportingIncorrect information on your reportOld information reappears or never goes awayMSExplainedYes
Feb 1, 2025Credit reportingIncorrect information on your reportPersonal information incorrectMSExplainedYes
Jan 31, 2025Credit reportingProblem with fraud alerts or security freezesTXExplainedYes
Jan 31, 2025Credit reportingIncorrect information on your reportPersonal information incorrectMIExplainedYes
Jan 31, 2025Credit reportingIncorrect information on your reportPublic record information inaccurateVAExplainedYes
Jan 31, 2025Credit reportingIncorrect information on your reportPersonal information incorrectNVExplainedYes
Jan 31, 2025Credit reportingIncorrect information on your reportInformation that should be on the report is missingCAExplainedYes
Jan 31, 2025Credit reportingIncorrect information on your reportInformation that should be on the report is missingCAExplainedYes
Jan 29, 2025Credit reportingUnable to get your credit report or credit scoreProblem getting your free annual credit reportGAExplainedYes
Jan 29, 2025Credit reportingImproper use of your reportReporting company used your report improperlyFLExplainedYes
Jan 29, 2025Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeILExplainedYes
Jan 28, 2025Credit reportingProblem with fraud alerts or security freezesFLExplainedYes
Jan 28, 2025Credit reportingProblem with fraud alerts or security freezesGAExplainedYes
Jan 28, 2025Credit reportingProblem with fraud alerts or security freezesCAExplainedYes
Jan 28, 2025Credit reportingProblem with fraud alerts or security freezesFLExplainedYes
Jan 28, 2025Credit reportingProblem with fraud alerts or security freezesFLExplainedYes
Jan 28, 2025Credit reportingProblem with fraud alerts or security freezesGAExplainedYes
Jan 28, 2025Credit reportingProblem with fraud alerts or security freezesGAExplainedYes
Jan 28, 2025Credit reportingProblem with fraud alerts or security freezesGAExplainedYes
Jan 28, 2025Credit reportingProblem with fraud alerts or security freezesFLExplainedYes
Jan 28, 2025Credit reportingProblem with fraud alerts or security freezesGAExplainedYes
Jan 28, 2025Credit reportingProblem with fraud alerts or security freezesPAExplainedYes
Jan 28, 2025Credit reportingProblem with fraud alerts or security freezesNCExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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