Mortgage company · complaint record
Family First Funding complaints
Filed under Family First Funding LLC
Consumers have filed 11 complaints about Family First Funding since 2017, none in the last 12 months. It answered 90.9% on time and closed 0% with relief for the customer. The most common problem is closing on a mortgage.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 11
- Last 12 months
- 0
- Answered on time
- 90.9%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- -
Since May 2017
new vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: Jun 2, 2024
Family First Funding complaints by month
The busiest month was December 2017 (2 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Family First Funding answered all time
- Closed with explanation11100%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What Family First Funding complaints are about
Top Family First Funding problems
Family First Funding compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Truhome SolutionsMortgages | 43 | 28 | D |
| 3 | NEXA MortgageMortgages | 8 | 28 | F |
| 4 | HilltopMortgages | 51 | 28 | C |
| 5 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 6 | First United Bank and TrustMortgages | 60 | 27 | C |
| 7 | A&D MortgageMortgages | 45 | 25 | D |
| 8 | Family First FundingMortgages | - | 0 | - |
Compare side by side: Family First Funding vs Midwest Loan Services · Family First Funding vs Truhome Solutions · Family First Funding vs NEXA Mortgage · Family First Funding vs Hilltop
What people say about Family First Funding
All experiencesNo experiences with Family First Funding yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Family First Funding complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Jun 2, 2024 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Mar 30, 2022 | Mortgages | Closing on a mortgage | Explained |
| May 21, 2021 | Mortgages | Trouble during payment process | Explained |
| Mar 31, 2021 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Explained |
| Dec 7, 2020 | Mortgages | Closing on a mortgage | Explained |
| Nov 13, 2020 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Explained |
| May 28, 2019 | Mortgages | Struggling to pay mortgage | Explained |
| Jul 27, 2018 | Mortgages | Closing on a mortgage | Explained |
| Dec 21, 2017 | Mortgages | Closing on a mortgage | Explained |
| Dec 19, 2017 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Explained |
| May 20, 2017 | Mortgages | Closing on a mortgage | Explained |
Questions about Family First Funding
How many complaints does Family First Funding have?
Family First Funding has 11 complaints on record since May 2017, including 0 in the last 12 months and 0 in the last 30 days.
Does Family First Funding respond to complaints?
Yes. Family First Funding answered 90.9% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Family First Funding?
The most common problems are closing on a mortgage (5), applying for a mortgage or refinancing an existing mortgage (3), struggling to pay mortgage (1).
Is Family First Funding legit?
Family First Funding is a real company with a public complaint record: consumers have complained about it 11 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Family First Funding legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Family First Funding?
Complain to Family First Funding in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Family First Funding complaints come from?
Most come from New Jersey (7), New York (3), Georgia (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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