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Complaint log

FB Financial complaint log

The newest complaints about FB Financial, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Apr 6, 2023MortgagesStruggling to pay mortgageTXExplainedYes
Feb 14, 2023MortgagesTrouble during payment processTXExplainedYes
Feb 13, 2023MortgagesTrouble during payment processMSExplainedYes
Feb 9, 2023MortgagesTrouble during payment processTNExplainedYes
Dec 5, 2022MortgagesTrouble during payment processPAExplainedYes
Nov 23, 2022MortgagesTrouble during payment processALExplainedYes
Oct 14, 2022MortgagesClosing on a mortgageTNExplainedYes
Sep 27, 2022MortgagesTrouble during payment processCTExplainedYes
Aug 9, 2022MortgagesTrouble during payment processAZExplainedYes
Aug 9, 2022MortgagesClosing on a mortgageTNExplainedYes
Aug 7, 2022MortgagesTrouble during payment processSCExplainedYes
Jul 31, 2022MortgagesTrouble during payment processWIExplainedYes
Jul 18, 2022MortgagesTrouble during payment processSCExplainedYes
Jul 18, 2022MortgagesTrouble during payment processNYExplainedYes
May 18, 2022MortgagesStruggling to pay mortgageALExplainedYes
May 13, 2022MortgagesIncorrect information on your reportAccount status incorrectCAExplainedYes
Apr 29, 2022MortgagesTrouble during payment processALExplainedYes
Apr 28, 2022MortgagesTrouble during payment processTXExplainedYes
Apr 26, 2022MortgagesTrouble during payment processLAExplainedYes
Apr 10, 2022MortgagesTrouble during payment processTXExplainedYes
Apr 5, 2022MortgagesTrouble during payment processPAExplainedYes
Feb 28, 2022MortgagesTrouble during payment processFLExplainedYes
Feb 18, 2022MortgagesApplying for a mortgage or refinancing an existing mortgagePAExplainedYes
Feb 9, 2022Credit reportingProblem with a credit reporting company's investigation into an existing problemInvestigation took more than 30 daysFLExplainedYes
Jan 21, 2022MortgagesStruggling to pay mortgageCAExplainedYes
Jan 13, 2022MortgagesTrouble during payment processCAExplainedYes
Nov 12, 2021MortgagesTrouble during payment processPAExplainedYes
Nov 10, 2021MortgagesTrouble during payment processFLExplainedYes
Nov 6, 2021MortgagesTrouble during payment processWAExplainedYes
Nov 1, 2021Debt collectionAttempts to collect debt not owedDebt is not yoursVAExplainedYes
Oct 12, 2021Debt collectionAttempts to collect debt not owedDebt is not yoursVAExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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