FBC Mortgage against other mortgage lenders & servicers
| # | Company | 12 months | Change | On time | Relief | All time |
|---|
| 1 | Shellpoint Mortgage Servicing | 3,741 | +17% | 81.4% | 0% | 17,690 |
| 2 | Rocket Mortgage | 3,572 | +499% | 99.9% | 0% | 8,475 |
| 3 | Freedom Mortgage | 1,701 | +50% | 99.4% | 0% | 9,327 |
| 4 | Ocwen Financial | 1,514 | +44% | 100% | 1% | 35,815 |
| 5 | Wells Fargo | 1,187 | -8% | 100% | 9% | 49,962 |
| 6 | PennyMac | 1,157 | +86% | 99.9% | 13% | 5,470 |
| 7 | Select Portfolio Servicing | 1,130 | +34% | 99.9% | 0% | 15,278 |
| 8 | Carrington Mortgage Services | 1,081 | +124% | 99.7% | 0% | 6,641 |
| 9 | Selene | 967 | +53% | 100% | 0% | 3,082 |
| 10 | LoanCare | 862 | +107% | 100% | 0% | 7,382 |
| 11 | Mr. Cooper | 757 | -64% | 100% | 0% | 13,321 |
| 12 | JPMorgan Chase | 734 | +43% | 100% | 2% | 25,884 |
| 13 | FBC Mortgage | 0 | new | - | - | 70 |
Every mortgage company ranked
Latest FBC Mortgage mortgages complaints
| Received | About | Issue | State | Answer | On time |
|---|
| Jan 18, 2023 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | NC | Explained | Yes |
| Jan 9, 2023 | Mortgages | Trouble during payment process | CA | Explained | Yes |
| Jan 5, 2023 | Mortgages | Trouble during payment process | FL | Explained | Yes |
| Sep 20, 2022 | Mortgages | Trouble during payment process | FL | Explained | Yes |
| Aug 31, 2022 | Mortgages | Trouble during payment process | FL | Explained | Yes |
| Aug 11, 2022 | Mortgages | Trouble during payment process | FL | Explained | Yes |
| Jul 7, 2022 | Mortgages | Closing on a mortgage | KY | Explained | No |
| Jun 24, 2022 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | GA | Explained | No |
| Mar 24, 2022 | Mortgages | Closing on a mortgage | FL | Explained | No |
| Feb 28, 2022 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | PA | Explained | Yes |
| Nov 30, 2021 | Mortgages | Closing on a mortgage | FL | Explained | Yes |
| Oct 15, 2021 | Mortgages | Closing on a mortgage | NC | Explained | Yes |
| Jun 7, 2021 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | FL | Explained | Yes |
| May 26, 2021 | Mortgages | Trouble during payment process | CA | Explained | Yes |
| Feb 15, 2021 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | FL | Explained | Yes |
| Nov 10, 2020 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | MD | Explained | Yes |
| Sep 10, 2020 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | FL | Explained | Yes |
| Nov 4, 2019 | Mortgages | Trouble during payment process | FL | Explained | No |
| Jul 9, 2019 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | FL | Explained | Yes |
| Jun 24, 2019 | Mortgages | Struggling to pay mortgage | FL | Explained | Yes |
| Apr 16, 2019 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | PA | Explained | Yes |
| Apr 10, 2019 | Mortgages | Incorrect information on your reportAccount status incorrect | FL | Explained | Yes |
| Feb 26, 2019 | Mortgages | Struggling to pay mortgage | CO | Explained | Yes |
| Dec 20, 2018 | Mortgages | Trouble during payment process | AZ | Explained | Yes |
| Dec 12, 2018 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | FL | Explained | Yes |
| Nov 26, 2018 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | FL | Explained | Yes |
| Nov 6, 2018 | Mortgages | Trouble during payment process | FL | Explained | Yes |
| Oct 24, 2018 | Mortgages | Trouble during payment process | FL | Explained | Yes |
| Oct 18, 2018 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | FL | Explained | Yes |
| Oct 17, 2018 | Mortgages | Struggling to pay mortgage | FL | Explained | No |
Your rights with mortgage lenders & servicers
Your mortgage servicer must correct errors you report in a written notice of error and answer written requests for information, usually within 30 business days. It must apply payments on the day they arrive, and it generally cannot start foreclosure until you are more than 120 days behind or while a complete loss-mitigation application is pending.
Scam warning: Be careful of anyone who charges up front to save your home, tells you to stop paying your servicer, or asks you to sign over the deed. HUD-approved housing counselors help for free.
General information, not legal advice; rules vary by state. Plain-English guides
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