Mortgages
FCI Lender Services mortgages complaints
Consumers have filed 421 complaints about FCI Lender Services's mortgages, 49 in the last 12 months (+29%). FCI Lender Services answered 100% on time and closed 0% with relief. See the whole FCI Lender Services record.
FCI Lender Services against other mortgage lenders & servicers
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | Shellpoint Mortgage Servicing | 3,741 | 81.4% | 0% |
| 2 | Rocket Mortgage | 3,572 | 99.9% | 0% |
| 3 | Freedom Mortgage | 1,701 | 99.4% | 0% |
| 4 | Ocwen Financial | 1,514 | 100% | 1% |
| 5 | Wells Fargo | 1,187 | 100% | 9% |
| 6 | PennyMac | 1,157 | 99.9% | 13% |
| 7 | Select Portfolio Servicing | 1,130 | 99.9% | 0% |
| 8 | Carrington Mortgage Services | 1,081 | 99.7% | 0% |
| 9 | Selene | 967 | 100% | 0% |
| 10 | LoanCare | 862 | 100% | 0% |
| 11 | Mr. Cooper | 757 | 100% | 0% |
| 12 | JPMorgan Chase | 734 | 100% | 2% |
| 13 | FCI Lender Services | 49 | 100% | 0% |
Latest FCI Lender Services mortgages complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Mar 23, 2026 | Mortgages | Struggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieu | Explained |
| Mar 9, 2026 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | Explained |
| Mar 2, 2026 | Mortgages | Trouble during payment processPaying off the loan | Explained |
| Feb 19, 2026 | Mortgages | Trouble during payment processPayment process | Explained |
| Feb 19, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
| Feb 12, 2026 | Mortgages | Struggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieu | Explained |
| Feb 9, 2026 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | Explained |
| Feb 6, 2026 | Mortgages | Struggling to pay mortgageForeclosure | Explained |
| Feb 2, 2026 | Mortgages | Struggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieu | Explained |
| Jan 21, 2026 | Mortgages | Struggling to pay mortgageForeclosure | Explained |
| Jan 15, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Explained |
| Jan 14, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Explained |
| Jan 9, 2026 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | Explained |
| Jan 9, 2026 | Mortgages | Trouble during payment processFees charged | Explained |
| Jan 8, 2026 | Mortgages | Struggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieu | Explained |
| Jan 7, 2026 | Mortgages | Closing on a mortgageTrying to communicate with the company to fix an issue with the loan closing | Explained |
| Dec 30, 2025 | Mortgages | Struggling to pay mortgageAn existing modification, forbearance plan, short sale, or other loss mitigation relief | Explained |
| Dec 19, 2025 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Explained |
| Dec 8, 2025 | Mortgages | Trouble during payment processLoan sold or transferred to another company | Explained |
| Nov 14, 2025 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Explained |
| Nov 13, 2025 | Mortgages | Struggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieu | Explained |
| Nov 6, 2025 | Mortgages | Struggling to pay mortgageForeclosure | Explained |
| Oct 31, 2025 | Mortgages | Trouble during payment processPaying off the loan | Explained |
| Oct 31, 2025 | Mortgages | Trouble during payment processLien release | Explained |
| Oct 21, 2025 | Mortgages | Trouble during payment processPayment process | Explained |
| Oct 13, 2025 | Mortgages | Struggling to pay mortgageForeclosure | Explained |
| Oct 13, 2025 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | Explained |
| Oct 13, 2025 | Mortgages | Closing on a mortgageChanges in loan terms during or after closing | Explained |
| Oct 8, 2025 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
| Oct 6, 2025 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Explained |
Your rights with mortgage lenders & servicers
Your mortgage servicer must correct errors you report in a written notice of error and answer written requests for information, usually within 30 business days. It must apply payments on the day they arrive, and it generally cannot start foreclosure until you are more than 120 days behind or while a complete loss-mitigation application is pending.
Scam warning: Be careful of anyone who charges up front to save your home, tells you to stop paying your servicer, or asks you to sign over the deed. HUD-approved housing counselors help for free.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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