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Debt collection

Fifth Third Bank debt collection complaints

Consumers have filed 679 complaints about Fifth Third Bank's debt collection, 109 in the last 12 months (+35%). Fifth Third Bank answered 100% on time and closed 8% with relief. See the whole Fifth Third Bank record.

Fifth Third Bank against other debt collectors

#Company12 monthsChangeOn timeReliefAll time
1CL Holdings25,525+136%99.9%51%47,216
2Encore Capital (Midland Credit)19,484+59%100%12%57,060
3Portfolio Recovery Associates17,942+60%99.9%63%55,016
4Resurgent Capital Services17,500+6%100%26%54,761
5TransUnion9,367-62%100%48%58,125
6Experian9,347-53%100%9%52,595
7CCS Financial Services8,704+51%99.9%2%23,877
8Equifax7,993-70%100%40%56,820
9Kriya Capital7,526+100%100%100%16,464
10I.C. System6,903+81%100%0%21,049
11National Credit Systems5,918+48%99.9%0%17,574
12Caine & Weiner5,539+112%99.9%39%12,208
13Fifth Third Bank109+35%100%8%679

Every debt collector ranked

Latest Fifth Third Bank debt collection complaints

ReceivedAboutIssueStateAnswerOn time
Oct 14, 2026Debt collectionElectronic communicationsFrequent or repeated messagesAZIn progressYes
Oct 14, 2026Debt collectionAttempts to collect debt not owedDebt was already discharged in bankruptcy and is no longer owedAZIn progressYes
Oct 8, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursMOExplainedYes
Oct 7, 2026Debt collectionWritten notification about debtDidn't receive enough information to verify debtILIn progressYes
Sep 27, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedKYExplainedYes
Sep 15, 2026Debt collectionCommunication tacticsFrequent or repeated callsTXExplainedYes
Sep 13, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursFLExplainedYes
Sep 10, 2026Debt collectionThreatened to contact someone or share information improperlyContacted you after you asked them to stopGAExplainedYes
Aug 20, 2026Debt collectionAttempts to collect debt not owedDebt was result of identity theftTNExplainedYes
Aug 20, 2026Debt collectionWritten notification about debtDidn't receive enough information to verify debtOHExplainedYes
Aug 20, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountMSFixedYes
Aug 20, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountMSFixedYes
Aug 17, 2026Debt collectionAttempts to collect debt not owedDebt was result of identity theftFLExplainedYes
Aug 9, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursGAExplainedYes
Aug 8, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountFLExplainedYes
Aug 7, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursMIExplainedYes
Aug 7, 2026Debt collectionThreatened to contact someone or share information improperlyContacted your employerILExplainedYes
Jul 23, 2026Debt collectionWritten notification about debtDidn't receive enough information to verify debtINExplainedYes
Jul 22, 2026Debt collectionAttempts to collect debt not owedDebt was already discharged in bankruptcy and is no longer owedSCExplainedYes
Jul 16, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountFLExplainedYes
Jul 13, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedTXExplainedYes
Jul 7, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedFLExplainedYes
Jul 6, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedTXExplainedYes
Jun 27, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountDEMoney backYes
Jun 26, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedNCExplainedYes
Jun 17, 2026Debt collectionThreatened to contact someone or share information improperlyContacted your employerILExplainedYes
Jun 10, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursILExplainedYes
Jun 5, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountFLExplainedYes
Jun 3, 2026Debt collectionCommunication tacticsYou told them to stop contacting you, but they keep tryingOHExplainedYes
Jun 3, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedNCExplainedYes

Your rights with debt collectors

Under the Fair Debt Collection Practices Act a collector must send you a validation notice with the amount and the creditor, and if you dispute the debt in writing within 30 days it must stop collecting until it verifies it. Collectors cannot harass you, lie, threaten arrest, or call at unusual times, and you can tell them in writing to stop contacting you.

Scam warning: Fake collectors threaten arrest, demand payment by gift card, wire or crypto, and refuse to put anything in writing. Ask for the validation notice and check the collector's name and number independently before you pay anything.

General information, not legal advice; rules vary by state. Plain-English guides

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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