Bank · complaint record
Finch complaints
Filed under Trio Financial Technologies, Inc. DBA Finch
Consumers have filed 1 complaint about Finch since 2022, none in the last 12 months. It answered 100% on time and closed 0% with relief for the customer. The most common problem is closing an account.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 1
- Last 12 months
- 0
- Answered on time
- 100%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- -
Since August 2022
new vs the year before
Industry: 99.3%
Typical bank: 19%
Newest: Aug 2, 2022
Finch complaints by month
The busiest month was August 2022 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Finch answered all time
- Closed with explanation1100%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
Top Finch problems
Inside "Closing an account"
- Funds not received from closed account 1
Finch compared with other banks & credit unions
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | BancfirstBank accounts | 49 | 28 | D |
| 2 | BannerBank accounts | 51 | 28 | C |
| 3 | Customers BancorpBank accounts | 57 | 28 | C |
| 4 | RBC BankBank accounts | 59 | 26 | C |
| 5 | TruebillBank accounts | 95 | 26 | A |
| 6 | City National BankBank accounts | 91 | 25 | A |
| 7 | FirstbankBank accounts | 69 | 25 | B |
| 8 | FinchBank accounts | - | 0 | - |
Compare side by side: Finch vs Bancfirst · Finch vs Banner · Finch vs Customers Bancorp · Finch vs RBC Bank
What people say about Finch
All experiencesNo experiences with Finch yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Finch complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Aug 2, 2022 | Bank accounts | Closing an accountFunds not received from closed account | Explained |
Questions about Finch
How many complaints does Finch have?
Finch has 1 complaint on record since August 2022, including 0 in the last 12 months and 0 in the last 30 days.
Does Finch respond to complaints?
Yes. Finch answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Finch?
The most common problems are closing an account (1).
Is Finch legit?
Finch is a real company with a public complaint record: consumers have complained about it 1 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Finch legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Finch?
Complain to Finch in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Finch complaints come from?
Most come from California (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
Talk about Finch
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