Mortgage company · complaint record
First Priority Financial complaints
Filed under FIRST PRIORITY FINANCIAL INC
Consumers have filed 4 complaints about First Priority Financial since 2013, none in the last 12 months. It answered 100% on time and closed 25% with relief for the customer. The most common problem is application, originator, mortgage broker.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 4
- Last 12 months
- 0
- Answered on time
- 100%
- Closed with relief
- 25%
- Last 30 days
- 0
- Rank
- -
Since August 2013
new vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: Jan 11, 2014
First Priority Financial complaints by month
The busiest month was August 2013 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.
How First Priority Financial answered all time
- Closed with monetary relief125%
- Closed with explanation375%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
Top First Priority Financial problems
First Priority Financial compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Truhome SolutionsMortgages | 43 | 28 | D |
| 3 | NEXA MortgageMortgages | 8 | 28 | F |
| 4 | HilltopMortgages | 51 | 28 | C |
| 5 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 6 | First United Bank and TrustMortgages | 60 | 27 | C |
| 7 | A&D MortgageMortgages | 45 | 25 | D |
| 8 | First Priority FinancialMortgages | - | 0 | - |
Compare side by side: First Priority Financial vs Midwest Loan Services · First Priority Financial vs Truhome Solutions · First Priority Financial vs NEXA Mortgage · First Priority Financial vs Hilltop
What people say about First Priority Financial
All experiencesNo experiences with First Priority Financial yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest First Priority Financial complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Jan 11, 2014 | Mortgages | Loan servicing, payments, escrow account | Explained |
| Oct 27, 2013 | Mortgages | Application, originator, mortgage broker | Explained |
| Sep 8, 2013 | Mortgages | Application, originator, mortgage broker | Explained |
| Aug 25, 2013 | Mortgages | Credit decision / Underwriting | Money back |
Questions about First Priority Financial
How many complaints does First Priority Financial have?
First Priority Financial has 4 complaints on record since August 2013, including 0 in the last 12 months and 0 in the last 30 days.
Does First Priority Financial respond to complaints?
Yes. First Priority Financial answered 100% of its complaints on time (within 15 days) and closed 25% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with First Priority Financial?
The most common problems are application, originator, mortgage broker (2), credit decision / Underwriting (1), loan servicing, payments, escrow account (1).
Is First Priority Financial legit?
First Priority Financial is a real company with a public complaint record: consumers have complained about it 4 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is First Priority Financial legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against First Priority Financial?
Complain to First Priority Financial in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most First Priority Financial complaints come from?
Most come from North Carolina (2), California (1), Maryland (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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